Chief of Staff

Knak is hiring a Chief of Staff to work directly alongside our CEO in a fully remote, full-time role based in Canada. If you thrive on turning complexity into clarity and helping leaders operate with maximum leverage, this is your opportunity to make an outsized impact.

About the Role

As Chief of Staff at Knak, you'll act as the CEO's force multiplier — owning time, communications, follow-through, logistics, and the flow of information across the company. The mission is straightforward: give the CEO time back and help them operate with greater focus and leverage. This remote Canada-based position suits a high-judgment operator who creates order and momentum in a fast-moving, high-performance environment where priorities shift quickly.

Key Responsibilities

• Attend key meetings, capture decisions, owners, deadlines, and next steps, and ensure commitments become completed outcomes.
• Maintain a centralized tracker of CEO and senior leadership action items, driving cross-departmental projects to completion.
• Prepare briefs and meeting prep for QBRs, board meetings, investor updates, onsites, and offsites, distilling long documents and threads into key takeaways.
• Facilitate senior leadership meetings and agendas, surfacing the decisions needed and the information that's missing.
• Manage and optimize the CEO's calendar — prioritizing by impact and urgency, protecting focus time, and resolving conflicts before they escalate.
• Review, organize, and prioritize the CEO's inbox, handling matters that don't require the CEO's direct involvement and reducing noise.
• Coordinate travel, events, and day-to-day logistics, anticipating needs and resolving operational friction calmly.
• Route insights from customer, partner, investor, employee, and leadership conversations to the right people, and provide some personal administration support.

Qualifications

• Exceptionally organized, proactive, and resourceful, with strong written communication and reliable follow-through.
• Calm under pressure, highly detail-oriented, and able to convert ambiguity into clear, actionable plans.
• Comfortable holding senior leaders accountable and persistent enough to ensure outcomes — not just reminders.
• Service-oriented without being passive, and equally comfortable supporting business and personal priorities.
• Trusted to handle confidential information with discretion and maturity.

About Knak

Knak is a mission-driven, world-class enterprise email and landing page creation platform built by Marketers, for Marketers. Our industry-leading SaaS solution makes marketers more efficient, improves campaign conversion rates, and keeps teams on brand — all through a powerful yet easy-to-use experience. We're focused on our core mission of empowering people to be creative, and we have a bit of fun while doing it.

How to Apply

To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.