- Company: Kiwi Bank
- Location: Penrose, Auckland, New Zealand
- Salary: Pay not listed
Kiwi Bank at a glance
SEC filings mentioning "Kiwibank": 4 — search EDGAR
BANKING ASSISTANT, ST LUKES — Kiwibank, Penrose, Auckland, New Zealand
About the Role
This is an exciting opportunity to join a vibrant and supportive culture at Kiwibank. As a Banking Assistant, you will be part of a team that values people and offers excellent benefits including wellbeing days, subsidised banking and insurance. This role is perfect for those looking to launch their career in financial services.
Core Duties
- Assist customers with a wide range of banking queries and transactions
- Process customer accounts and provide excellent service
- Contribute to the team's success by maintaining high standards of customer service
- Participate in ongoing training and development opportunities
Who We're Looking For
We are seeking a motivated individual with strong interpersonal skills, a friendly demeanor, and a commitment to providing exceptional customer service. You should have experience or be willing to learn about the financial services industry.
Working at Kiwibank
At Kiwibank, we believe in making an impact that matters. Our culture is built on values of teamwork and support, where every team member can thrive. We offer a range of benefits including:
- Wellbeing days
- Subsidised banking services
- Comprehensive insurance options
- Ongoing learning and development opportunities
Apply Today
This is the perfect role for someone who wants to make a difference in their career. If you are ready to join our team, we would love to hear from you. To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.
You’ll finish your application on the employer’s website. We don’t ask for a resume on this page.
Explore Kiwi Bank online
Working in Penrose, Auckland, New Zealand
Weather right now in Penrose, Auckland, New Zealand: checking… · Local time: · Air quality: · Daylight: · UV index: · Wind: · Pollen:
This role is based in Penrose, Auckland, New Zealand (display area: Station Road, Maungakiekie-Tāmaki). Auckland is a large North Island metro with an urban population of about 1.5 million and a wider region of roughly 1.8 million (as of mid-2025). Expect a busy commercial/industrial corridor rather than a CBD high-street branch vibe.
Auckland is a large metropolitan city in the North Island of New Zealand. It has an urban population of about 1,547,200. It is located in the greater Auckland Region, the area governed by Auckland Council, which includes outlying rural areas and the islands of the Hauraki Gulf, and which has a total population of 1,816,000 as of June 2025. It is the most populous city of New Zealand and the fifth-
Recent seismic activity: 2 earthquakes (M4.5+) within 200km in the last 6 months — largest M4.7 near 100 km ENE of Pauanui, New Zealand. via USGS
Nearest public transit: 29 Station Road (bus stop, 63m). via OpenStreetMap
- Elevation 26m (85 ft)
Source: Wikipedia (state)
Be ready to walk through cash handling, privacy, and how you de-escalate a frustrated customer. Expect scenario questions on ID verification, spotting unusual activity, and explaining simple banking steps clearly. Prepare a short story about accuracy under pressure and teamwork in a retail or service setting.
- Practice a 60-second “why Kiwibank / why banking assistant” answer
- Bring examples of numeracy and process discipline
Strong fit if you want customer-facing retail banking with Kiwibank in Auckland (Penrose / St Lukes context), prefer in-person work (remote: no), and enjoy structured processes over pure sales. Less ideal if you need remote work or already want specialist credit/relationship roles without first building teller-style service depth.
Job details above are provided by the employer/source. The sections on this page are compiled from public data sources with AI assistance.
Accommodations: if you need a workplace accommodation to apply for or perform this job, see ADA.gov or EEOC.gov for guidance on your rights and how to request one.
Listing facts
- Role Banking Assistant, St Lukes
- Employer Kiwi Bank
- Location Penrose, Auckland, New Zealand
- Type Full Time
- Pay (from listing) Pay not listed
- Posted July 26, 2026
- Apply by August 26, 2026
- Overview Full job description on this page (247 words)
Facts above come from this job record on Get A Job.AI — not copied from third-party review sites.
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