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Service Writer

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  • Company: Anderson Automotive Group
  • Location: Asheville, North Carolina
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Anderson Automotive Group — company details are preparing and update automatically in a few seconds (or refresh).

Anderson Automotive Group is hiring a full-time Service Writer in Asheville, North Carolina to serve as the trusted link between our service customers and our technicians at Subaru of Asheville. If you thrive on building relationships and delivering standout customer care, we want to hear from you.

About the Role

As a Service Writer (Automotive Service Advisor) with Anderson Automotive Group, you'll be the welcoming face customers meet when they bring their vehicles in for scheduled maintenance and repairs. This full-time, on-site position in Asheville calls for an upbeat, people-first professional who can translate service needs into clear next steps and keep every visit running smoothly.

Key Responsibilities

  • Greet service customers warmly and guide them through their scheduled maintenance and repair appointments.
  • Listen to vehicle concerns, document them accurately, and communicate recommended services with clarity and honesty.
  • Coordinate with the service team to ensure work is completed to a high standard and on time.
  • Keep customers informed throughout the process, building lasting trust and repeat business.
  • Deliver a consistently professional, courteous experience that reflects the reputation of Subaru of Asheville.

Qualifications

  • A demonstrated background of excellent customer service.
  • An energetic, outgoing personality that puts people at ease.
  • Strong communication skills and genuine attention to detail.
  • Ability to stay organized and positive in a busy, fast-moving service department.
  • Enthusiasm for working face-to-face with customers in Asheville, North Carolina.

About Anderson Automotive Group

Fred Anderson Automotive Group is a customer-focused dealership network committed to quality and professional service. At our Subaru of Asheville location, our team takes pride in treating every customer like a neighbor and every vehicle with care. Joining us means becoming part of a group that values dedication, positivity, and a job well done.

How to Apply

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Listing facts

  • Role Service Writer
  • Employer Anderson Automotive Group
  • Location Asheville, North Carolina
  • Type Full Time
  • Posted June 20, 2026
  • Apply by July 21, 2026
  • Country United States
  • Overview Full job description on this page (316 words)

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Typical work in Service Writer

Independent occupational context from O*NET (U.S. public-domain labor data). This is about the occupation, not a rewrite of this employer's posting.

  • Analyze blueprints and other documentation to prepare time, cost, materials, and labor estimates.
  • Confer with engineers, architects, owners, contractors, and subcontractors on changes and adjustments to cost estimates.
  • Collect historical cost data to estimate costs for current or future products.
  • Assess cost effectiveness of products, projects or services, tracking actual costs relative to bids as the project develops.
  • Consult with clients, vendors, personnel in other departments, or construction foremen to discuss and formulate estimates and resolve issues.
  • Establish and maintain tendering process, and conduct negotiations.

Source: O*NET

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andersonautomotive.com

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Service Writer Anderson Automotive Group · Asheville, North Carolina