Service Writer

How to use this kit

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Occupation tasks (O*NET)

Public-domain labor data — prepare examples for 2–3 of these.

• Analyze blueprints and other documentation to prepare time, cost, materials, and labor estimates.
• Confer with engineers, architects, owners, contractors, and subcontractors on changes and adjustments to cost estimates.
• Collect historical cost data to estimate costs for current or future products.
• Assess cost effectiveness of products, projects or services, tracking actual costs relative to bids as the project develops.
• Consult with clients, vendors, personnel in other departments, or construction foremen to discuss and formulate estimates and resolve issues.
• Establish and maintain tendering process, and conduct negotiations.
• Prepare estimates for use in selecting vendors or subcontractors.
• Prepare estimates used by management for purposes such as planning, organizing, and scheduling work.

O*NET source

Company facts (cached)

Website: andersonautomotive.com

Public cache only — not an employee review.

Role overview (listing rewrite)

Anderson Automotive Group is hiring a full-time Service Writer in Asheville, Buncombe County to serve as the trusted link between our service customers and our technicians at Subaru of Asheville. If you thrive on building relationships and delivering standout customer care, we want to hear from you. About the Role As a Service Writer (Automotive Service Advisor) with Anderson Automotive Group, you'll be the welcoming face customers meet when they bring their vehicles in for scheduled maintenance and repairs. This full-time, on-site position in Asheville calls for an upbeat, people-first professional who can translate service needs into clear next steps and keep every visit running smoothly. Key Responsibilities Greet service customers warmly and guide them through their scheduled maintenance and repair appointments. Listen to vehicle concerns, document them accurately, and communicate recommended services with clarity and honesty. Coordinate with the service team to ensure work is completed to a high standard and on time. Keep customers informed throughout the process, building lasting trust and repeat business. Deliver a consistently professional, courteous experience that reflects the reputation of Subaru of Asheville. Qualifications A demonstrated background of excellent customer service. An energetic, outgoing personality that puts people at ease. Strong communication skills and genuine attention to detail. Ability to stay organized and positive in a busy, fast-moving service department. Enthusiasm for working face-to-face with customers in Asheville, Buncombe County. About Anderson Automotive Group Fred Anderson Automotive Group is a customer-focused dealership network committed to quality and professional service. At our Subaru of Asheville location, our team takes pride in treating every customer like a neighbor and every vehicle with care. Joining us means becoming part of a group that values dedication, positivity, and a job well done. How to Apply Ready to bring your customer service talents to the Anderson Automotive Group team in Asheville? View the full listing and apply for the Service Writer position via Adzuna.

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Questions to ask them

• What does success look like in the first 90 days for this role?
• How is the team structured, and who would I work with most?
• What tools and systems does this role use daily?
• Is the work primarily based in Asheville, Buncombe County, hybrid, or fully remote?