- Company: Truworths
- Location: Pretoria, Tshwane
- Salary: Pay not listed
Truworths at a glance
SEC filings mentioning "Truworths": 4 — search EDGAR
Credit Operations Supervisor - Collections (Pretoria)
Truworths
Pretoria, Tshwane
The Opportunity
To lead, coach and develop a team of Collections Agents to achieve collections, productivity, quality and compliance targets while ensuring an engaged, high-performing and customer-focused team. Lead the Team. Drive the Results.
Core Duties
- Strong leadership and people management skills
- Performance coaching and employee development
- Analytical and problem-solving ability
The role involves driving results through effective team management, ensuring all targets are met with a focus on customer satisfaction. This is a full-time position in Pretoria, Tshwane, requiring strong leadership skills to manage and develop a high-performing team.
Requirements
- Proven experience in collections or related field
- Excellent communication and interpersonal skills
- Able to work under pressure and meet deadlines
- Demonstrated ability to motivate and lead teams effectively
- Strong analytical skills with the ability to solve complex problems
- Compliance with all company policies and procedures
About Truworths
Truworths is a leading clothing retailer in South Africa, known for its strong brand presence and commitment to quality. The company offers a wide range of products across multiple brands, serving customers nationwide.
Applying for This Role
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Working in Pretoria, Tshwane
Weather right now in Pretoria, Tshwane: checking… · Local time: · Air quality: · Daylight: · UV index: · Wind: · Pollen:
The role is based in Pretoria within the City of Tshwane, Gauteng. Gauteng is one of South Africa’s nine provinces; expect an on-site metro setting rather than remote work.
Gauteng is one of the nine provinces of South Africa.
🇿🇦 Relocation safety for South Africa: Exercise Increased Caution — via Warnely, CC BY 4.0
National unemployment rate in South Africa: 32.4% — via World Bank
GDP per capita in South Africa: $6,598 — via World Bank
Consumer price inflation in South Africa: 3.2% (annual) — via World Bank
Real GDP growth in South Africa: 1.1% (annual) — via World Bank
- Elevation 1,336m (4,383 ft)
Source: Wikipedia (state)
Build the skills for this role
Build coaching, KPI ownership (aging, recovery, roll rates), dispute handling, and escalation judgment. Strengthen spreadsheet fluency and on-the-job application of retailer credit policy. No certification resources were supplied for this family.
Prepare concrete examples of coaching underperformers, balancing empathy with recovery targets, and resolving escalated disputes. Expect scenarios on aging buckets, compliance, and leading an on-site Pretoria collections team.
Best fit if you have supervised collections or credit ops, can work on-site in Pretoria, and prefer process-led recovery leadership over pure sales.
Job details above are provided by the employer/source. The sections on this page are compiled from public data sources with AI assistance.
Accommodations: if you need a workplace accommodation to apply for or perform this job, see ADA.gov or EEOC.gov for guidance on your rights and how to request one.
Listing facts
- Role Credit Operations Supervisor – Collections (Pretoria)
- Employer Truworths
- Location Pretoria, Tshwane
- Type Full Time
- Pay (from listing) Pay not listed
- Posted August 15, 2026
- Apply by September 14, 2026
- Country South Africa
- Overview Full job description on this page (205 words)
Facts above come from this job record on Get A Job.AI — not copied from third-party review sites.
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