- Company: Destinationknot
- Location: New York
- Salary: Pay not listed
- Work type: Remote
Destinationknot at a glance
destinationknot.comCUSTOMER SERVICE HOSPITALITY – RESERVATIONS
DESTINATIONKNOT
New York, NY
The Opportunity
Join our team and assist clients with booking and managing hotel reservations. You will provide excellent customer service, offer detailed information on hotel options, and ensure a smooth reservation process—all from the comfort of your home office.
Your Responsibilities
- Assist clients in making hotel reservations through various channels including phone, email, and online platforms.
- Provide detailed information about hotels, amenities, room types, and pricing to help clients make informed decisions.
- Maintain accurate records of all reservation transactions and client interactions.
- Resolve any issues or concerns related to hotel reservations promptly and efficiently.
- Stay updated on the latest hotel offerings and promotions to enhance your service.
Who We're Looking For
- A proactive individual with excellent communication skills, both verbal and written.
- Strong organizational abilities and attention to detail.
- The ability to work independently while maintaining a high level of customer satisfaction.
- Familiarity with hotel reservation systems and CRM software is preferred.
About the Company
Destinationknot is a leading hospitality management company dedicated to providing exceptional service and support. Our team works closely with clients to ensure their travel experiences are seamless and memorable.
Applying for This Role
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Explore Destinationknot online
Working in New York, New York
Weather right now in New York, NY: checking… · Local time: · Air quality: · Daylight: · UV index: · Wind: · Pollen:
New York City is the most populous U.S. city, on New York Harbor at the southern tip of New York State. Its five boroughs—Manhattan, Brooklyn, Queens, the Bronx, and Staten Island—each match a county. This listing is remote with a New York location context.
🇺🇸 Relocation safety for US: Exercise Normal Caution — via Warnely, CC BY 4.0
National unemployment rate in US: 4.2% — via World Bank
Private-sector wage growth (year over year): 3.1% — via FRED
National quits rate: 2.0% — via FRED (BLS JOLTS)
Weekly initial unemployment claims: 199,000 — via FRED
GDP per capita in US: $90,027 — via World Bank
Consumer price inflation in US: 2.9% (annual) — via World Bank
Real GDP growth in US: 2.2% (annual) — via World Bank
Average hours worked per year in US: 1,800 — via OECD
Cost of living in New York: 7.9% above the national average — via BEA
Minimum wage in New York: $17.00/hr — via FRED
Real GDP per capita in New York: $94,702 — via FRED
Home prices in New York (year over year): +6.1% — via FRED
Nearby green space: 15 parks within 1.5km — closest is DeLury Square. via OpenStreetMap
Nearest public transit: Brooklyn Bridge–City Hall (station, 90m). via OpenStreetMap
Nearby history: City Hall Subway Station (IRT), listed 2004 (119m away) — via National Register of Historic Places
Typical climate: average high 62°F / low 48°F year-round (summers around 82°F, winters around 29°F) — via NOAA 1991-2020 Normals
Walkability: Most walkable — via EPA National Walkability Index
Typical rent nearby: $2,655/mo · $2,910/mo — via HUD Fair Market Rents
- Elevation 25m (82 ft)
Build the skills for this role
Customer Service Representatives training:
- HubSpot Academy — Customer Service Fundamentals (free)
- Alison — Customer Service courses (free to learn)
Free & low-cost learning resources
- HubSpot Academy — Customer Service Fundamentals (free)
- Alison — Customer Service courses (free to learn)
Prepare for scenarios on booking changes, overbookings, and upset guests. Practice clear policy explanations, accurate notes, and empathy without overpromising.
Best if you enjoy hospitality service, precise reservation work, and remote guest support for Destinationknot tied to the New York market.
Job details above are provided by the employer/source. The sections on this page are compiled from public data sources with AI assistance.
Accommodations: if you need a workplace accommodation to apply for or perform this job, see ADA.gov or EEOC.gov for guidance on your rights and how to request one.
Listing facts
- Role Customer Service Hospitality – Reservations
- Employer Destinationknot
- Location New York · Remote-friendly
- Type Full Time
- Pay (from listing) Pay not listed
- Posted August 12, 2026
- Apply by September 11, 2026
- Country United States
- Overview Full job description on this page (217 words)
Facts above come from this job record on Get A Job.AI — not copied from third-party review sites.
Employer website
Explore related openings
6 other opening(s) at Destinationknot on Get A Job.AI
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Occupation family: Customer Service Hospitality – Reservations
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