Medical Secretary

Kchc invites applications for a full-time Medical Secretary based in Napanee, Ontario. This position suits candidates ready to deliver reliable administrative support that keeps clinical workflows running smoothly for nearby patients and care teams.

Position Summary

The Medical Secretary at Kchc handles the essential office functions that connect patients with the services they need in Napanee, Ontario. Working on site, the role focuses on accurate documentation, courteous front-line contact, and efficient coordination so clinicians can concentrate on care. Success depends on organization, discretion, and a genuine interest in supporting health services within a collaborative setting.

Your Responsibilities

• Welcome patients and visitors on arrival and direct them appropriately to maintain a calm reception area
• Schedule, confirm, and reschedule appointments using clinic software while balancing provider availability
• Prepare and update medical charts, scan documents, and ensure records remain complete and easily retrievable
• Answer telephones, screen calls, take precise messages, and relay information promptly to the right team members
• Compose, format, and distribute correspondence, referral letters, and medical reports with attention to detail
• Process routine billing, insurance forms, and administrative paperwork according to established clinic procedures
• Maintain supplies, organize filing systems, and keep shared workspaces tidy and functional
• Uphold patient confidentiality and follow all privacy and workplace safety guidelines at all times

What You Bring

• Proven experience performing medical secretary or similar administrative duties in a clinical environment
• Solid working knowledge of medical terminology and standard charting practices
• Comfort with electronic health record systems, word processing tools, and basic spreadsheet functions
• Clear verbal and written communication skills that put patients at ease and support accurate information exchange
• Strong organizational habits, the ability to prioritize under moderate pressure, and a professional, friendly manner
• Reliability, discretion, and a commitment to confidentiality when handling sensitive patient details
• Secondary school diploma or equivalent; additional medical office administration training is an asset

More About Kchc

Kchc is hiring for this role and offers a supportive team environment. Team members in Napanee, Ontario collaborate closely to deliver consistent service for the Medical Secretary position and take pride in contributing to well-run daily operations.

Ready to Apply?

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