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Be ready to walk through clinic admin scenarios: double-booked appointments, urgent callbacks, incomplete referrals, and handling sensitive patient information. Ask how GNHH’s medical secretary role splits reception, referral tracking, and clinician support, and which systems KCHC uses day to day.
Strong fit if you want on-site medical administration in Eastern Ontario community health and can keep a busy front desk organized without remote flexibility. Thin public company and pay data mean you should verify team, systems, and compensation directly with the employer.
As a Medical Secretary at GNHH for KCHC in Napanee, a typical day centers on clinic front-office and administrative flow: greeting patients, booking and confirming appointments, managing charts and correspondence, routing calls and referrals, and supporting clinicians with scheduling and documentation. Work is on-site in a community health setting, so accuracy, confidentiality, and calm multi-tasking matter more than remote async workflows.
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No formal cert resources were provided in DATA/CERTS.
No. The listing is for Napanee, ON with remote set to off; plan on on-site work at GNHH.
It appears in the title as the worksite or program label under KCHC; confirm exact clinic address and hours with the hiring team.
No. CERTS provided no family or resources for this occupation, so treat any credential expectations as employer-defined.
Website: kchc.net
Public cache only — not an employee review.
Kchc invites applications for a full-time Medical Secretary, GNHH based in Napanee, ON. This position suits candidates ready to deliver reliable administrative support that keeps clinical workflows running smoothly for nearby patients and care teams. Position Summary The Medical Secretary, GNHH at Kchc handles the essential office functions that connect patients with the services they need in Napanee, ON. Working on site, the role focuses on accurate documentation, courteous front-line contact, and efficient coordination so clinicians can concentrate on care. Success depends on organization, discretion, and a genuine interest in supporting health services within a collaborative setting. Your Responsibilities Welcome patients and visitors on arrival and direct them appropriately to maintain a calm reception area Schedule, confirm, and reschedule appointments using clinic software while balancing provider availability Prepare and update medical charts, scan documents, and ensure records remain complete and easily retrievable Answer telephones, screen calls, take precise messages, and relay information promptly to the right team members Compose, format, and distribute correspondence, referral letters, and medical reports with attention to detail Process routine billing, insurance forms, and administrative paperwork according to established clinic procedures Maintain supplies, organize filing systems, and keep shared workspaces tidy and functional Uphold patient confidentiality and follow all privacy and workplace safety guidelines at all times What You Bring Proven experience performing medical secretary or similar administrative duties in a clinical environment Solid working knowledge of medical terminology and standard charting practices Comfort with electronic health record systems, word processing tools, and basic spreadsheet functions Clear verbal and written communication skills that put patients at ease and support accurate information exchange Strong organizational habits, the ability to prioritize under moderate pressure, and a professional, friendly manner Reliability, discretion, and a commitment to confidentiality when handling sensitive patient details Secondary school diploma or equivalent; additional medical office administration training is an asset More About Kchc Kchc is hiring for this role and offers a supportive team environment. Team members in Napanee, ON collaborate closely to deliver consistent service for the Medical Secretary, GNHH position and take pride in contributing to well-run daily operations. Ready to Apply?…
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