Aisles Online Service Lead

Hyvee is seeking a full-time Aisles Online Service Lead at its Gretna, 191st Street, Gretna, NE location to guide team members and elevate online customer experiences for shoppers nearby.

Role Overview

This Aisles Online Service Lead position places you at the center of daily service leadership for Hyvee careers seekers interested in Aisles Online Service Lead jobs in Gretna, 191st Street, Gretna, NE or Aisles Online Service Lead near me opportunities. You will coordinate order accuracy, team coaching, and smooth fulfillment operations on site so that every online guest receives accurate, timely support. The work demands dual focus on people leadership and process reliability while keeping the Aisles Online area organized and efficient for local customers.

Key Responsibilities

• Direct and coach associates through order picking, packing, and quality verification routines that protect accuracy and speed.
• Monitor fulfillment volume, adjust labor assignments in real time, and maintain clear communication with partner department teams.
• Respond promptly to guest questions or issues connected with completed Aisles Online orders and convert feedback into process improvements.
• Uphold cleanliness, stocking standards, and safety practices throughout the online service area.
• Track key service indicators and share constructive coaching so the team steadily exceeds guest expectations.
• Train new team members on Aisles Online tools, product handling, and guest-service protocols.

Qualifications

• Proven ability to lead and motivate small teams in a high-volume retail or service setting.
• Strong customer-service orientation with confident verbal and written communication skills.
• Comfort working at a fast pace while juggling multiple concurrent order priorities.
• Reliability in meeting schedule needs for this full-time role, including potential evening or weekend coverage.
• Basic computer and mobile-device proficiency for order systems and team communication.
• Physical readiness for standing, walking, and occasional lifting of product packages common to the Aisles Online Service Lead assignment.

Working at Hyvee

Hyvee is hiring for this Aisles Online Service Lead role and offers a supportive team environment where associates help one another succeed.

Next Steps

To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.