Network and Systems Support Analyst

CAI is seeking a Network and Systems Support Analyst for a full-time position based in IL-CLIENT-CHICAGO/COOK COUNTY. This opening is designed for professionals pursuing Network and Systems Support Analyst jobs in IL-CLIENT-CHICAGO/COOK COUNTY or exploring CAI careers in the greater Cook County area.

Position Summary

In this full-time Network and Systems Support Analyst role at CAI, you will deliver essential technical support to sustain network reliability and systems performance across the IL-CLIENT-CHICAGO/COOK COUNTY location. The position centers on resolving connectivity challenges, maintaining infrastructure stability, and enabling smooth day-to-day IT operations so teams can focus on their core work without disruption.

Your Responsibilities

• Monitor network performance and system health to identify and address potential issues before they impact users at the IL-CLIENT-CHICAGO/COOK COUNTY site.
• Diagnose, troubleshoot, and resolve hardware, software, and connectivity problems related to networks, servers, and end-user devices.
• Install, configure, and maintain networking equipment, operating systems, and supporting applications.
• Document support activities, configuration changes, and resolution steps to maintain clear technical records.
• Partner with colleagues to implement improvements that strengthen overall network and systems resilience.
• Assist users with guidance on effective and secure use of network and system resources.

Skills & Qualifications

• Demonstrated knowledge of networking fundamentals, protocols, and systems administration practices.
• Proven ability to troubleshoot network connectivity, server operations, and related infrastructure challenges.
• Experience using monitoring and diagnostic tools to maintain IT environments.
• Strong analytical thinking and methodical problem-solving approach.
• Clear communication skills for explaining technical matters to both technical and non-technical colleagues.
• Capacity to handle concurrent support requests while focusing on priorities in a busy setting.

Working at CAI

CAI is hiring for this Network and Systems Support Analyst role and offers a supportive team environment for professionals contributing their network and systems expertise in IL-CLIENT-CHICAGO/COOK COUNTY.

Apply Today

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