Senior Business Systems Analyst

Wellington seeks a Senior Business Systems Analyst for its Boston, MA, United States location on a full-time basis, inviting skilled professionals ready to bridge business needs and technology solutions in a collaborative setting.

About This Position

This full-time Senior Business Systems Analyst role based in Boston, MA, United States centers on evaluating and refining organizational systems to align technology with operational goals. You will serve as a key connector between cross-functional teams, ensuring tools and processes deliver measurable value while supporting continuous improvement efforts for Wellington teams.

What You'll Do

• Lead requirements gathering sessions with stakeholders to document business needs, process flows, and system enhancements for the Senior Business Systems Analyst responsibilities at Wellington in Boston, MA, United States.
• Analyze existing systems and data workflows to identify gaps, recommend solutions, and support implementation of improvements that enhance efficiency.
• Develop clear functional specifications, use cases, and process maps to guide development and testing efforts across projects.
• Facilitate collaboration between technical teams and end users to validate solutions, conduct user acceptance activities, and ensure successful adoption of new or upgraded systems.
• Monitor post-implementation performance, troubleshoot issues, and recommend iterative refinements that sustain long-term value for the organization.

Skills & Qualifications

• Several years of progressive experience as a business systems analyst or similar role, including senior-level work with requirements management and process analysis.
• Strong proficiency in data analysis, process modeling techniques, and tools commonly used for documentation such as flowcharts or requirements software.
• Proven ability to translate complex business challenges into clear technical requirements while communicating effectively with both business and IT audiences.
• Solid understanding of systems development life cycle practices, change management principles, and stakeholder engagement methods.
• Excellent analytical thinking, problem-solving aptitude, and organizational skills for prioritizing multiple concurrent initiatives in a Boston, MA, United States-based full-time Senior Business Systems Analyst position.

More About Wellington

Wellington is hiring for this role and offers a supportive team environment that encourages professional growth and collaboration among colleagues dedicated to high-quality work.

Next Steps

To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.