- Company: APM Monaco
- Location: Dubai, United Arab Emirates
APM Monaco — company details are preparing and update automatically in a few seconds (or refresh).
APM Monaco is hiring a Temp Customer Care Associate (English and Arabic Speaker) in Dubai, United Arab Emirates to deliver temporary, bilingual customer support on site.
The Opportunity
This temporary role with APM Monaco is built for a Temp Customer Care Associate (English and Arabic Speaker) who can serve clients clearly in both languages across everyday service interactions in Dubai. You will work as part of a supportive team, helping customers resolve requests promptly while representing APM Monaco with professionalism for the length of the assignment. The position suits someone ready for temporary customer care work in Dubai, United Arab Emirates and comfortable handling a steady flow of enquiries in English and Arabic.
Your Responsibilities
- Handle customer enquiries by phone, email and other service channels in English and Arabic
- Listen carefully, clarify needs and provide accurate, courteous resolutions
- Log interactions and maintain up-to-date records following internal procedures
- Escalate complex issues to the appropriate colleagues while keeping customers informed
- Protect service quality and a positive customer experience throughout the temporary engagement
- Coordinate with teammates so support for clients remaining in Dubai stays consistent and reliable
What You Bring
- Professional fluency in spoken and written English and Arabic for customer care settings
- Experience in customer service, client support or a related front-line role
- Clear communication, patience and a calm, solution-oriented approach under pressure
- Ability to juggle multiple enquiries efficiently within a temporary assignment
- Dependability and a professional manner when working on site in Dubai, United Arab Emirates
- Familiarity with standard office tools and basic customer service systems
More About APM Monaco
APM Monaco is hiring for this role and offers a supportive team environment.
Next Steps
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Listing facts
- Role Temp Customer Care Associate (English and Arabic Speaker)
- Employer APM Monaco
- Location Dubai, United Arab Emirates
- Type Temporary
- Posted August 28, 2025
- Apply by August 9, 2026
- Country United Arab Emirates
- Overview Full job description on this page (299 words)
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