Team Lead- Regulatory- Homeowner Advocacy

Join Servicing as a Team Lead for Regulatory and Homeowner Advocacy in Coppell, Texas. In this full-time leadership position, you'll guide our team in delivering regulatory compliance solutions and homeowner advocacy programs that create meaningful impact for the homeowners we serve.

About the Role

As Team Lead for Regulatory and Homeowner Advocacy, you'll oversee a dedicated team focused on navigating complex regulatory environments while championing homeowner interests. This is a hands-on leadership position combining strategic oversight with direct involvement in compliance execution and advocacy initiatives.

Key Responsibilities

• Lead and mentor a team dedicated to regulatory compliance and homeowner advocacy programs
• Develop and implement homeowner advocacy strategies that balance regulatory requirements with customer protection
• Ensure compliance with federal and state regulations governing mortgage servicing and homeowner rights
• Oversee homeowner communications regarding regulatory matters and available advocacy support
• Collaborate with cross-functional teams to integrate regulatory requirements into business operations
• Monitor regulatory developments and adapt team processes and strategy accordingly
• Prepare and maintain regulatory documentation and compliance reports
• Train and mentor team members to build expertise in regulatory and advocacy functions

What We're Looking For

• Proven leadership experience managing teams in regulatory or compliance environments
• In-depth knowledge of mortgage servicing regulations and homeowner protection requirements
• Strong background in regulatory compliance, quality assurance, or homeowner advocacy
• Excellent written and verbal communication skills for diverse audiences
• Problem-solving approach to complex regulatory and operational challenges
• Experience training, coaching, and developing team members
• Strong organizational and project management capabilities with keen attention to detail
• Genuine commitment to homeowner advocacy and service excellence

About Our Team

We're building a workplace where professional development and team wellbeing create opportunities for meaningful impact. We invest in your growth and support your ability to drive positive outcomes for homeowners and the communities we serve.

How to Apply

To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.