Support Medical Assistant (Hybrid)

Herself Health seeks a Support Medical Assistant (Hybrid) in Minneapolis, MN to strengthen care delivery across its Twin Cities clinics. This full-time opportunity lets you supply clinical, clerical, and technical assistance that keeps teams productive and patients well supported.

About This Position

The Support Medical Assistant (Hybrid) at Herself Health near Minneapolis, MN works side-by-side with nursing and clinician colleagues across several metro locations to keep day-to-day operations seamless. You will handle a blend of care coordination, patient outreach, and record-keeping tasks that directly improve the experience for women receiving primary care. Workdays are variable Monday through Friday and consist of nine-hour shifts that include a one-hour lunch. Pay is set according to prior experience. Candidates who enjoy shifting between sites and contributing to both in-clinic and population-level efforts will find the role especially rewarding.

Core Duties

• Quickly settle into different clinic environments and adjust to changing procedures
• Partner with site staff and nursing groups so patient care remains continuous when hand-offs occur
• Document every work activity thoroughly and accurately
• Arrange patient visits, help individuals activate their online portal accounts, and share practical education
• Contribute to chronic-condition tracking and broader health-improvement efforts by contacting patients about needed follow-up
• Prepare and route prescription renewals or specialist referrals for nursing review
• Contact patients regarding ordered laboratory tests and imaging studies
• Arrange services with external agencies, larger health systems, pharmacies, and the patients themselves
• Give patients clear next-step guidance exactly as directed by providers or nurses
• Monitor and process messages that arrive in the electronic medical record inbox

Requirements

• Completion of an accredited medical-assistant certification program or possession of a medical-assistant diploma
• Consistent professionalism and absolute respect for confidentiality
• High degree of organization and close attention to detail
• At least five years of medical-assistant experience
• Willingness to support activities from alternate locations when needed and ability to resolve basic technology issues; report to a clinic if connectivity is unavailable elsewhere
• Comfort thriving inside an inventive, rapidly changing workplace
• Passage of a pre-employment drug screen and background investigation
• Legal eligibility to work in the United States with documentation of citizenship or permanent residency
• For current staff, an employment record free of active formal warnings or performance-improvement plans

About the Company

Herself Health is building a new style of primary care designed expressly for women age 65 and older so they can enjoy fuller, more vibrant years. The model addresses abbreviated visits, lengthy delays, and approaches that overlook later-life needs by concentrating on post-menopausal wellness, bone strength, weight balance, and mental, social, and emotional health. Patient-focused clinics are already open across the Twin Cities metro—Highland Park in St. Paul, Crystal, the Lyndale neighborhood of South Minneapolis, Roseville, and Eagan—and the expanding team remains dedicated to improving primary-care options for older women.

Applying for This Role

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