- Full Time
- India, Bengaluru
Five9 at a glance
five9.com- Founded 2001
- Ticker FIVN
- Revenue (FY2025) $1.15B
- Net income $39.42M
Investor research: Yahoo Finance · SEC filings
Five9
Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.
Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves.
About the Role
We are actively looking for a Senior Software Engineer with experience working with Auth Systems, Security & Google Cloud Platform, to join our team. Five9 delivers market-leading up-time for its Contact Center application while constantly delivering new features and capabilities to highly demanding enterprise customers. This requires that Five9 continually enhances, updates and modernizes the Platform Services that the Contact Center Application runs on. This position requires excellent understanding of cloud software: how it’s built, deployed, tested and managed.
Key Responsibilities
-
Contribute to the next generation of Five9’s modern SaaS platform enabling AI-driven customer engagement.
-
Design and develop highly available, scalable, and reliable microservices infrastructure.
-
Build and enhance Identity & Access Management (IAM) systems supporting OAuth, security tokens, SSO, federation, and customer/partner identities.
-
Apply cloud and open-source technologies to solve complex platform challenges.
-
Gain deep understanding of existing systems and contribute to architectural improvements.
-
Troubleshoot production issues and provide operational support across the software stack.
-
Collaborate with cross-functional engineering teams and drive technical excellence.
Required Skills & Experience
- 7+ Years of related experience.
-
Strong expertise in Java, APIs, Spring Security, and Web Authentication.
-
Hands-on experience with SSO, SAML, OAuth, Federation, IDP, and CI/CD for identity platforms.
-
Experience managing Ping Identity (architecture, configuration, and operations).
-
Ownership of production uptime, reliability, SLAs/SLOs, and incident response.
-
Participation in 24/7 on-call rotation for identity-related systems.
-
Experience in performance tuning microservices and database queries.
-
Familiarity with distributed databases such as CockroachDB or Cassandra.
-
Experience with cloud platforms (GCP preferred).
Good to Have
-
Experience with Okta IAM.
-
Exposure to large-scale SaaS environments and platform modernization initiatives.
Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we are. Five9 is an equal opportunity employer.
View our privacy policy, including our privacy notice to California residents here: https://www.five9.com/pt-pt/legal.
Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.
To apply for this job please visit www.five9.com.
Terms used in this posting
- on-call
- You may be required to be reachable and available to work outside normal scheduled hours, typically for a set rotation.
Explore Five9 online
What people say about Five9
Recent news
- Rapid7, Five9, and RingCentral Shares Skyrocket, What You Need To Know - Yahoo Finance
- Is Five9 (FIVN) Undervalued As Voice AI Agents Raise The Stakes? - simplywall.st
- Daily Inspiration: Meet Five9 Films - Voyage LA Magazine
- Did Five9, Inc. Insiders Breach their Fiduciary Duties to Shareholders? - PR Newswire
- Five9 Launches Voice AI Agents to Replace Contact Center IVR - CMSWire
Aggregated from public discussions and news; opinions are the authors’ own.
Working in India
Weather right now in India: checking… · Local time: · Air quality: · Daylight: · UV index:
India, officially the Republic of India, is a country in South Asia. It is the seventh-largest country by area, the most populous country in the world and, since its independence in 1947, the world's most populous democracy. Bounded by the Indian Ocean on the south, the Arabian Sea on the southwest, and the Bay of Bengal on the southeast, it shares land borders with Pakistan to the west; China, Nepal and Bhutan to the north; Bangladesh and Myanmar to the east. In the Indian Ocean, India is near Sri Lanka and the Maldives. Its Andaman and Nicobar Islands share a maritime border with Myanmar, Th
🇮🇳 Relocation safety for India: High Risk — via Warnely, CC BY 4.0
National unemployment rate in India: 4.2% — via World Bank
- Elevation 954m (3,130 ft)
Job details above are provided by the employer/source. The sections on this page are compiled from public data sources with AI assistance.
Accommodations: if you need a workplace accommodation to apply for or perform this job, see ADA.gov or EEOC.gov for guidance on your rights and how to request one.
Keep exploring on Get A Job.ai
Not quite the right fit? Your next opportunity is a click away.
- Browse all jobs
- More jobs by category
- Remote jobs you can do from anywhere
- Research typical pay for this role
- Set a job alert so new matches reach you first
- Upload your resume to apply faster
Hiring instead? Post a job and reach candidates searching right now.