- Full Time
- San Francisco, CA
TextNow, Inc.
TextNow is building the future of communication. As one of the largest provider of free phone service in North America, we’re connecting millions of people through affordable, accessible wireless and messaging experiences. Our mission is simple: help people stay connected, regardless of their financial circumstances.
Our products sit at the intersection of telecommunications, mobile technology, advertising, AI, and consumer software. Every day, millions of customers rely on TextNow to communicate with family, friends, businesses, and essential services. As we continue to grow, we’re investing in the platforms, tools, and technologies that power those experiences at scale.
We are a collaborative team of builders, problem-solvers, and product-minded engineers who care deeply about customer impact. We value ownership, pragmatic decision-making, data-informed thinking, and moving quickly without sacrificing quality.
We’re AI-enabled, not AI-driven. AI tools are increasingly part of how we work, but engineering judgment, customer empathy, and thoughtful execution remain at the center of every decision we make.
What You’ll Do
- Build scalable backend services, APIs, and platform capabilities that power coreTextNow experiences for millions of users
- Partner with Product Managers, Designers, Data Scientists, and Engineers to deliver reliable, customer-focused solutions
- Contribute to architecture, technical design, and long-term platform strategy
- Use data, experimentation, and customer insights to improve product outcomes and operational efficiency
- Help define and implement engineering best practices across the organization
- Participate in design reviews, code reviews, and technical discussions
- Identifyand resolve performance, reliability, and scalability challenges
- Leverage AI tools and emerging technologies to accelerate development and improve customer experiences
- Work with our Ad Ops team to develop new ad solutions to provide increasing value to advertisers
- Collaborate with our Product team to ensure a high-quality user experience around our ads
- Debug performance issues with ad units and work with ad providers to resolve them
- Implement improvements to the ads code architecture
Who You Are
- 4+ years of professional software engineering experience in a product-focused environment
- Demonstrated ownership and the ability to independently drive projects through ambiguity
- Strong computer science fundamentals, including data structures, algorithms, and software design principles
- Experience building and operating distributed systems and cloud-based applications at scale
- Strong understanding of databases, APIs, and modern backend architectures
- Proficiency in one or more modern programming languages, with the ability to learn new technologies quickly
- Strong written and verbal communication skills with both technical and non-technical audiences
- Collaborative mindset with a passion for mentoring, learning, and building high-quality software
- Experience working in fast-moving startup or growth-stage environments
- Familiarity with cloud infrastructure, automation, observability, and modern development practices
- Interest in AI, automation, and emerging technologies that improve how teams build and operate software
Base Salary Range
To apply for this job please visit job-boards.greenhouse.io.
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Working in San Francisco, California
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San Francisco, officially the City and County of San Francisco, is the fourth-most populous city in California and the 17th-most populous in the United States, with a population of 826,079 in 2025. Among U.S. cities with a population of 200,000 or more, San Francisco is ranked first by per capita income, second by population density, and sixth by aggregate income as of 2024. Some 4.6 million residents live in the city's metropolitan statistical area, which is the 13th-largest in the United States. Around 9.2 million live in the San Jose–San Francisco–Oakland combined statistical area, the fift
California is a U.S. state in the Western United States that lies on the Pacific Coast. It borders Oregon to the north, and Nevada and Arizona to the east; it also shares an international border with the Mexican state of Baja California to the south. With over 39 million residents across an area of 163,696 square miles (423,970 km2), it is the largest U.S. state by population and third-largest by
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