Call Center Medical Receptionist (Temporary)

Arroyo Vista Family Health is hiring a Call Center Medical Receptionist (Temporary) in Highland Park, Los Angeles County — a full-time opportunity for a personable communicator who thrives as the welcoming voice that connects patients to quality community healthcare.

About the Role

As a Call Center Medical Receptionist with Arroyo Vista Family Health in Highland Park, you'll be the first point of contact for patients reaching our clinics by phone. Reporting to the Clinic Operations Manager, you'll manage telephone access across our health centers, ensuring every caller is greeted warmly, helped efficiently, and routed to the right resource. This is a temporary, full-time position ideal for someone who enjoys fast-paced patient communication.

Key Responsibilities

• Serve as the primary telephone contact for patients seeking access to Arroyo Vista Family Health Center clinics.
• Answer, greet, screen, and direct both incoming and outgoing calls in a courteous, professional manner.
• Handle electronic messages and other web-based patient communications promptly.
• Respond accurately to routine inquiries and forward more complex requests to the appropriate staff.
• Support smooth daily call center operations under the guidance of the Clinic Operations Manager.

Qualifications

• Strong verbal communication and active-listening skills for high-volume phone interactions.
• A patient-focused, service-oriented attitude with the ability to stay calm and helpful under pressure.
• Comfort working with electronic messaging systems and web-based communication tools.
• Organizational skills to screen, prioritize, and direct calls accurately.
• Ability to follow direction and collaborate within a clinic operations team.

About Arroyo Vista Family Health

Arroyo Vista Family Health is a community-rooted healthcare provider serving patients through its network of clinics in the Highland Park area of Los Angeles County. Our team is committed to accessible, compassionate care, and our call center staff play a vital role in connecting the community to the services they need.

How to Apply

To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.