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Part-Time Patient Access Customer Service Representative

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  • Company: R1 RCM
  • Location: Eastside, Washington County
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R1 RCM — company details are preparing and update automatically in a few seconds (or refresh).

R1 RCM is hiring a Part-Time Patient Access Customer Service Representative in Eastside, Washington County — an entry-friendly opportunity to launch a rewarding healthcare career, even with no prior experience in the field.

About the Role

As a Part-Time Patient Access Customer Service Representative with R1 RCM, you'll be one of the first faces patients meet at Ascension St. John Jane Phillips Medical Center. This is a PRN, as-needed position with a minimum of 48 hours required each month, plus 24 hours of on-call availability. Additional shifts are frequently available for those who want to pick up more. It's an ideal fit for people seeking flexible, meaningful work close to home in Eastside, Washington County.

Key Responsibilities

  • Greet and assist patients during the access and registration process at the medical center.
  • Deliver friendly, accurate customer service in person and over the phone.
  • Gather and verify patient information to support smooth admissions and billing.
  • Coordinate with clinical and administrative teams to keep the patient experience seamless.
  • Maintain confidentiality and handle sensitive information with care.

Qualifications

  • No prior healthcare experience required — full training and a clear path into the field are provided.
  • Strong communication and interpersonal skills with a genuine focus on customer service.
  • Dependability and flexibility to meet the minimum monthly hours, on-call hours, and additional shifts.
  • Comfort working on-site at Ascension St. John Jane Phillips Medical Center in Eastside, Washington County.

About R1 RCM

R1 RCM is a leading provider of technology-driven solutions that improve the patient experience and strengthen the financial performance of hospitals and health systems. Joining R1 means becoming part of a team dedicated to transforming healthcare from the front desk forward, with real opportunities to grow your skills and your career.

How to Apply

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Listing facts

  • Role Part-Time Patient Access Customer Service Representative
  • Employer R1 RCM
  • Location Eastside, Washington County
  • Type Full Time
  • Posted May 7, 2026
  • Apply by July 29, 2026
  • Country United States
  • Overview Full job description on this page (318 words)

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Part-Time Patient Access Customer Service Repres… R1 RCM · Eastside, Washington County