Glean
- Help define and drive the product strategy and roadmap for Growth, translating broad company vision into specific bets across activation, retention, and expansion, informed by funnel data, experimentation, and customer behavior.
- Own the PLG motion end to end — from acquisition and onboarding through activation, habit formation, and self-serve expansion — and design the loops that turn individual adopters into team- and org-wide usage.
- Build platform-level growth capabilities such as referrals, invitations, notifications, in-product education, and lifecycle messaging that compound across surfaces rather than living in a single feature.
- Drive off-surface growth by meeting users where they already work — the browser extension, email, Slack and Teams, mobile, and other entry points — so Glean stays present and valuable outside of a single destination app.
- Partner deeply with engineering, design, and data teams to turn ambiguous concepts into well-scoped products and experiments, with clear user flows, interaction patterns, instrumentation, quality standards, and measurable outcomes.
- Build a rigorous experimentation and measurement culture, defining the activation and retention metrics that matter, instrumenting the funnel, and running A/B tests to learn fast and ship what moves the numbers.
- Drive customer-focused prioritization and efficient execution, balancing long-term platform opportunities with urgent user pain points, strategic customer asks, and company priorities.
- Collaborate closely with go-to-market, marketing, solutions, and support teams to learn from real customer problems and ensure our growth strategy reflects how users actually adopt and spread Glean.
- Bring a high bar for product craft by not only identifying the right opportunities, but also specifying how they should work in practice, including concrete onboarding flows, UI behavior, and adoption paths.
- You have 5+ years of experience in product management, with a track record of owning and shipping growth, activation, or PLG product areas in B2B SaaS, consumer, AI, or platform products.
- You are deeply fluent in growth mechanics — funnels, activation, retention, virality, and lifecycle — and you let data and experimentation guide your decisions, with the analytical fluency to define metrics, instrument funnels, and interpret results alongside engineering and data teams.
- You have strong product sense and granular product thinking, comfortable moving between strategy and detailed execution and specifying how a user should experience onboarding and adoption.
- You have a deep interest in AI and enterprise software, and you thrive in ambiguous spaces, creating clarity, momentum, and alignment even when the product area is still emerging.
- You are an excellent communicator, take ownership and initiative, collaborate effectively with cross-functional partners, and bring a learning and growth mindset.
- You are mission-first, measure your success by your product and team’s success, and are an early adopter of AI for your own craft who’s excited to help customers accelerate their AI adoption journey.
- This role is hybrid (4 days a week in our San Francisco office)
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To apply for this job please visit job-boards.greenhouse.io.
Explore Glean online
Working in San Francisco
San Francisco, officially the City and County of San Francisco, is the fourth-most populous city in California and the 17th-most populous in the United States, with a population of 826,079 in 2025. Among U.S. cities with a population of 200,000 or more, San Francisco is ranked first by per capita income, second by population density, and sixth by aggregate income as of 2024. Some 4.6 million residents live in the city's metropolitan statistical area, which is the 13th-largest in the United States. Around 9.2 million live in the San Jose–San Francisco–Oakland combined statistical area, the fift
Market context
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