Manager, Optimization

Hi, we’re Oscar. We’re hiring a Manager, Optimization to join our Member and Provider Optimization team.

Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family.

About the role: The Manager, Optimization is responsible for working cross functionally with internal and external Oscar stakeholders and representing the needs and interests of the department in company wide initiatives.The Optimization Manager is responsible for identifying, developing, and executing strategies to improve performance, efficiency, and outcomes across key business processes or systems. This role involves cross-functional collaboration, data-driven analysis, and strategic thinking to ensure continuous improvement and optimal resource utilization.

You will report into the Associate Director, MPSO – Optimization.

Work Location: This position is based in our Tempe, AZ office, requiring a hybrid work schedule with 3 days of in-office work per week. Thursdays are a required in-office day for team meetings and events, while your other two office days are flexible to suit your schedule. #LI-Hybrid

Pay Transparency: The base pay for this role is: $105,818.40 – $138,886.65 per year. You are also eligible for employee benefits, participation in Oscar’s unlimited vacation program and annual performance bonuses.

Responsibilities:

• Leads the end-to-end management of cross-functional implementations/projects, including project plan creation, stakeholder engagement, managing cross-functional relationships to drive collaboration, edge case mitigation, and on-time completion
• Evaluates overall departmental performance by creating, gathering, analyzing and interpreting data and metrics as well as assisting in development of departmental metrics and implementation of mitigation strategies
• Collaboratively works with all relevant internal and external stakeholder groups to formulate proactive implementation, communications, and program strategies for successful change management and risk mitigation initiatives
• May oversee team members directly as well as mentors team members and promotes colleagues’ growth and professional development
• Compliance with all applicable laws and regulations
• Other duties as assigned

Requirements:

• 4+ years of experience in program management
• 3+ years of experience in delivering projects / programs

Bonus Points:

• Experience using data and metrics to drive improvements in programs
• Experience / background in a fast-paced operations environment
• Successfully executed enterprise-wide initiatives: defined project plans, coordinated resources, managed implementation activities, and developed all processes associated with program rollout and ongoing support
• Master’s Degree
• PMP Certifications or Program Management Certifications
• Lean/Six Sigma Certifications
• Healthcare experience (Health Insurance, Health Systems, or Healthcare Consulting)