- Full Time
- San Francisco
Clera at a glance
ville-clerac.frSEC filings mentioning "Clera": 18 — search EDGAR
Source: Wikipedia
Clera
About the Role
This is a founding, first-non-founder hire at a seed-stage AI SaaS startup building conversational agents that run automated product demos for B2B go-to-market teams. You’ll own every customer relationship and build the playbook for scaling from a small initial customer base to thousands. The role sits at the intersection of technical implementation, customer success, and product feedback — working directly with the CTO to shape what gets built.
What You’ll Do
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Own end-to-end customer relationships from onboarding through ongoing success, including improving demo performance and driving adoption
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Teach and coach AI agents on product positioning, buyer personas, pricing conversations, and sales workflows
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Serve as the voice of the customer — analyze conversation logs and feedback to identify patterns and surface insights for the product team
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Translate customer feedback into actionable product feature requests in close collaboration with engineering and the CTO
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Build automation workflows and systems (scripting, APIs, low-code/no-code tools) to help the customer engineering function scale efficiently
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Define and document the customer engineering playbook from scratch
What We’re Looking For
Required
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0–3 years of experience in a customer-facing technical role in SaaS (e.g., solutions engineer, customer engineer, technical account manager)
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Strong written and verbal communication skills; comfortable leading product demos and customer onboarding sessions
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Hands-on experience building automation workflows to scale customer-facing tasks (scripting, APIs, or low-code/no-code tools)
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Experience analyzing customer feedback and conversation logs to identify patterns and inform product decisions
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Ability to work cross-functionally and translate customer needs into concrete product improvements
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Experience coaching or configuring AI agents for sales contexts — defining tiers, personas, and pricing conversations is a plus
Requirements & Eligibility
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Must be authorized to work in the United States without visa sponsorship
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Must be able to work on-site in San Francisco, CA
Compensation & Benefits
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Base salary: $140,000 – $185,000 USD annually
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Early employee equity opportunity at a funded, early-stage AI startup
Location
On-site in San Francisco, CA. Remote and hybrid arrangements are not available for this role.
To apply for this job please visit jobs.ashbyhq.com.
Terms used in this posting
- equity
- Ownership stake in the company, usually in the form of stock options or RSUs, offered in addition to salary.
- hybrid
- A work arrangement combining both in-office and remote/at-home work, typically on a set schedule.
Explore Clera online
What people say about Clera
- Please don't spam people looking for employment. It's just cruel
- Classic 7 is a Windows 10 LTSC mod to look 1:1 to Windows 7
- Google Chrome silently installs a 4 GB AI model on your device without consent
- IBM didn't want Microsoft to use the Tab key to move between dialog fields
Recent news
- Clera Challenges the Recruiting Industry with an AI Talent Agent That Represents Candidates - EIN Presswire
- Maplewood, South Orange Celebrate Haitian Heritage at Flag Raising Ceremony at Town Hall - villagegreennj.com
- Clera’s Creative Gifts: Wrapping Gifts, Unwrapping Celebration - Shoppe Black
- William Moody Obituary - Tuscaloosa, AL - Dignity Memorial
- CLERA is a Transparent Camera That Actually Works - PetaPixel
Aggregated from public discussions and news; opinions are the authors’ own.
Working in San Francisco, California
Weather right now in San Francisco, California: checking… · Local time: · Air quality: · Daylight: · UV index:
San Francisco, officially the City and County of San Francisco, is the fourth-most populous city in California and the 17th-most populous in the United States, with a population of 826,079 in 2025. Among U.S. cities with a population of 200,000 or more, San Francisco is ranked first by per capita income, second by population density, and sixth by aggregate income as of 2024. Some 4.6 million residents live in the city's metropolitan statistical area, which is the 13th-largest in the United States. Around 9.2 million live in the San Jose–San Francisco–Oakland combined statistical area, the fift
California is a U.S. state in the Western United States that lies on the Pacific Coast. It borders Oregon to the north, and Nevada and Arizona to the east; it also shares an international border with the Mexican state of Baja California to the south. With over 39 million residents across an area of 163,696 square miles (423,970 km2), it is the largest U.S. state by population and third-largest by
🇺🇸 Relocation safety for US: Exercise Normal Caution — via Warnely, CC BY 4.0
National unemployment rate in US: 4.2% — via World Bank
Recent seismic activity: 2 earthquakes (M4.5+) within 200km in the last 6 months — largest M5.6 near 11 km N of Redwood Valley, CA. via USGS
- Elevation 38m (125 ft)
Source: Wikipedia (state)
Market context
- Similar listings in San Francisco 1
Watch & learn
Video via YouTube.
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Accommodations: if you need a workplace accommodation to apply for or perform this job, see ADA.gov or EEOC.gov for guidance on your rights and how to request one.
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