Customer Service Rep(01382) – 31B Carroll Dr

Join our Domino's Franchise team in Benton, Marshall County as a full-time Customer Service Representative. Located at 31B Carroll Drive, this position offers the opportunity to be the first point of contact for customers, delivering exceptional service that keeps our community coming back.

About the Role

As a Customer Service Representative at our Domino's location, you'll handle customer interactions across multiple touchpoints—phone calls, in-store visits, and counter transactions. Your primary responsibilities center on responding promptly to customer calls and greeting guests with genuine warmth and professionalism the moment they arrive at our store.

What You'll Do

• Answer incoming calls promptly and professionally, making sure customer inquiries receive immediate attention
• Greet walk-in customers with a warm welcome and help them feel valued from the moment they enter
• Provide authentic, hospitality-driven customer service that makes people want to return
• Take orders accurately and process payments with care and efficiency
• Address customer questions and concerns with patience and genuine empathy
• Maintain high service standards consistently across every customer interaction
• Collaborate with the team on store operations and customer satisfaction goals

What We're Looking For

• Excellent communication and interpersonal skills
• A friendly, outgoing personality with a customer-first mindset
• Reliability and commitment to full-time employment
• Ability to think quickly and manage multiple tasks in a busy environment
• Genuine enthusiasm for helping customers and solving their needs
• Strong teamwork and reliability
• Customer service or retail experience preferred but not required

About Domino's Franchise

Domino's is a globally recognized pizza delivery and carryout brand. Our Benton, Marshall County franchise location is an integral part of the local community. We're committed to delivering quality service and great pizza while providing a supportive work environment for our team.

How to Apply

Ready to start your customer service career with us? Apply directly through this job listing to join the team at our Domino's Franchise in Benton, Marshall County.