Customer Service Hospitality – Reservations

CUSTOMER SERVICE HOSPITALITY – RESERVATIONS
DESTINATIONKNOT
New York, NY

The Opportunity

Join our team and assist clients with booking and managing hotel reservations. You will provide excellent customer service, offer detailed information on hotel options, and ensure a smooth reservation process—all from the comfort of your home office.

Your Responsibilities

• Assist clients in making hotel reservations through various channels including phone, email, and online platforms.
• Provide detailed information about hotels, amenities, room types, and pricing to help clients make informed decisions.
• Maintain accurate records of all reservation transactions and client interactions.
• Resolve any issues or concerns related to hotel reservations promptly and efficiently.
• Stay updated on the latest hotel offerings and promotions to enhance your service.

Who We're Looking For

• A proactive individual with excellent communication skills, both verbal and written.
• Strong organizational abilities and attention to detail.
• The ability to work independently while maintaining a high level of customer satisfaction.
• Familiarity with hotel reservation systems and CRM software is preferred.

About the Company

Destinationknot is a leading hospitality management company dedicated to providing exceptional service and support. Our team works closely with clients to ensure their travel experiences are seamless and memorable.

Applying for This Role

To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.