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Customer Relations Specialist – Operations Intelligence

  • Full Time
  • Anywhere

Marktplaats BV

Marktplaats BV — Amsterdam, Noord-Holland

Description Key responsibilities Analyze Customer Relations performance data, trends, risks and opportunities. Build and tools and/or dashboards that support Operations and Product to reduce inflow and improve customer sentiment Turn complex data into clear business recommendations for leadership and operations. Support with facts, insights and root-cause analysis. Work with Process Managers to id…

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Working in Amsterdam

Amsterdam is the capital and largest city of the Netherlands. It has a population of 933,680 in June 2024 within the city proper, 1,457,018 in the urban area and 2,480,394 in the metropolitan area. Located in the Dutch province of North Holland, Amsterdam is colloquially referred to as the "Venice of the North", for its large number of canals, now a UNESCO World Heritage Site.

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