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Customer Experience Manager

Jobgether at a glance

Jobgether

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Customer Experience Manager based in Chile.

This role sits at the heart of a fast-scaling digital marketplace serving millions of users worldwide. You will be responsible for elevating the end-to-end customer experience by turning feedback and operational data into meaningful improvements. Acting as a key connector between support, product, operations, and training teams, you will help identify friction points across the customer journey and drive structured, data-informed solutions. The environment is highly collaborative, international, and performance-driven, with a strong emphasis on continuous improvement. You will work closely with customer support data, quality frameworks, and CX metrics to ensure consistency and excellence across all interactions. This is a high-impact role where your insights directly shape user satisfaction, operational efficiency, and long-term customer trust.

To apply for this job please visit jobs.lever.co.

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Working in Chile

Weather right now in Chile: checking… · Local time: · Air quality: · Daylight: · UV index:

Chile, officially the Republic of Chile, is a country in western South America. It is the southernmost country in the world and the closest to Antarctica, extending along a narrow strip of land between the Andes Mountains and the Pacific Ocean. According to the 2024 census, Chile had an enumerated population of 18.5 million. The country covers a territorial area of 756,102 square kilometers (291,933 sq mi), sharing borders with Peru to the north, Bolivia to the northeast, Argentina to the east, and the Drake Passage to the south. It also administers several Pacific islands, including Juan Fern

Note: Chile observes a public holiday on Jul 16 — Our Lady of Mount Carmel.

🇨🇱 Relocation safety for Chile: Exercise Normal Cautionvia Warnely, CC BY 4.0

National unemployment rate in Chile: 9.0%via World Bank

Recent seismic activity: 22 earthquakes (M4.5+) within 200km in the last 6 months — largest M6.1 near 28 km SW of Ovalle, Chile. via USGS

  • Elevation 616m (2,021 ft)

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Accommodations: if you need a workplace accommodation to apply for or perform this job, see ADA.gov or EEOC.gov for guidance on your rights and how to request one.

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