- Company: Tiger Plumbing Heating & Air
- Location: Eden Prairie, Minnesota
- Salary: Pay not listed
Tiger Plumbing Heating & Air at a glance
CSS Job Title: CSR/Dispatcher at Tiger Plumbing Heating & Air in Eden Prairie, Minnesota
About the Role
We are seeking a Service Dispatcher to monitor and manage the service schedule while answering phone calls throughout the day. The ideal candidate will be responsible for scheduling, tracking, and dispatching our HVAC Technicians and Plumbers for service requests, ensuring efficient communication between technicians, customers, and internal teams.
What You'll Do
- Maintain an accurate schedule of service appointments and technician availability
- Answer incoming calls from customers and schedule service requests promptly
- Communicate effectively with both internal teams and external customers to ensure satisfaction
- Dispatch technicians to job sites based on priority and urgency
- Manage and update customer information in the company's database
- Handle administrative tasks related to scheduling and dispatching services
Qualifications
- Minimum of 1-2 years of experience as a dispatcher or similar role
- Strong communication and interpersonal skills
- Excellent organizational and time management abilities
- Familiarity with HVAC and plumbing services is preferred but not required
- Proficient in using computer systems for scheduling and dispatching
- Ability to work well under pressure and handle multiple tasks simultaneously
Why Join Tiger Plumbing Heating & Air
Tiger Plumbing Heating & Air offers a dynamic environment where you can grow professionally while making a significant impact on customer satisfaction. Our team is dedicated to providing top-notch service, and we value our employees' contributions. We offer competitive compensation and benefits, as well as opportunities for advancement within the company.
Next Steps
To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.
You’ll finish your application on the employer’s website. We don’t ask for a resume on this page.
Explore Tiger Plumbing Heating & Air online
Working in Eden Prairie, Minnesota
Weather right now in Eden Prairie, Minnesota: checking… · Local time: · Air quality: · Daylight: · UV index: · Wind: · Pollen:
Eden Prairie sits in Hennepin County in Minnesota, an Upper Midwestern state bordered by Canada, Wisconsin, Iowa, and the Dakotas. On-site CSR/dispatch work here means a Twin Cities suburban commute, not remote.
Minnesota is a state in the Upper Midwestern region of the United States. It is bordered by the Canadian provinces of Manitoba and Ontario to the north and east and by the U.S. states of Wisconsin to the east, Iowa to the south, and North Dakota and South Dakota to the west. The northeast corner has a water boundary with Michigan. It is the 12th-largest U.S. state in area and the 22nd-most populou
🇺🇸 Relocation safety for US: Exercise Normal Caution — via Warnely, CC BY 4.0
National unemployment rate in US: 4.2% — via World Bank
Private-sector wage growth (year over year): 3.1% — via FRED
National quits rate: 2.0% — via FRED (BLS JOLTS)
Weekly initial unemployment claims: 199,000 — via FRED
GDP per capita in US: $90,027 — via World Bank
Consumer price inflation in US: 2.9% (annual) — via World Bank
Real GDP growth in US: 2.2% (annual) — via World Bank
Average hours worked per year in US: 1,800 — via OECD
Cost of living in Minnesota: 1.4% below the national average — via BEA
Minimum wage in Minnesota: $11.41/hr — via FRED
Real GDP per capita in Minnesota: $69,607 — via FRED
Home prices in Minnesota (year over year): +3.8% — via FRED
Median household income in Hennepin County: $96,339 — via US Census ACS / Data USA
Average commute time in Hennepin County: 22 min — via US Census ACS / Data USA
Most common commute in Hennepin County: Drove Alone (60%) — via US Census ACS / Data USA
Households with home internet in Hennepin County: 93% — via US Census ACS / Data USA
Nearby green space: 3 parks within 1.5km — closest is The Garden Room. via OpenStreetMap
Typical climate: average high 54°F / low 36°F year-round (summers around 80°F, winters around 9°F) — via NOAA 1991-2020 Normals
Walkability: Below average walkable — via EPA National Walkability Index
Typical rent nearby: $1,405/mo · $1,709/mo — via HUD Fair Market Rents
- Elevation 269m (883 ft)
Source: Wikipedia (state)
Be ready to walk through call handling, urgent vs. routine triage, and how you keep techs on schedule without overbooking. Prepare examples of calm communication under pressure and accurate notes that field crews can trust.
Strong fit if you like phone-first customer service, multi-job logistics, and supporting a local trades shop on-site in Eden Prairie.
Job details above are provided by the employer/source. The sections on this page are compiled from public data sources with AI assistance.
Accommodations: if you need a workplace accommodation to apply for or perform this job, see ADA.gov or EEOC.gov for guidance on your rights and how to request one.
Listing facts
- Role CSR/Dispatcher
- Employer Tiger Plumbing Heating & Air
- Location Eden Prairie, Minnesota
- Type Full Time
- Pay (from listing) Pay not listed
- Posted July 24, 2026
- Apply by August 24, 2026
- Country United States
- Overview Full job description on this page (267 words)
Facts above come from this job record on Get A Job.AI — not copied from third-party review sites.
Explore related openings
Occupation family: CSR/Dispatcher
Research this employer
Pull public facts we already cached for this company (Wikipedia, news, discussions). We never invent Glassdoor-style ratings.
Open interview kit (print-friendly)
Free for candidates — daily or weekly emails when matching roles go live.
Keep exploring on Get A Job.ai
Not quite the right fit? Your next opportunity is a click away.
- Browse all jobs
- More jobs by category
- Remote jobs you can do from anywhere
- Research typical pay for this role
- Get free job alerts so new matches reach you first
- Upload your resume to apply faster
- Register now to access our free AI resume builder
Hiring instead? Post a job and reach candidates searching right now.