Commercial Account Executive

Incident is hiring a Commercial Account Executive in San Francisco to help fast-scaling teams sell incident.io, the AI-powered incident response platform trusted by industry leaders. This is a full-time, in-office opportunity for a driven closer ready to build a high-velocity sales engine.

About the Role

As a Commercial Account Executive at Incident in San Francisco, you'll own one of the company's fastest-growing segments, selling to customers ranging from early-stage startups through the upper mid-market across North America. You'll join a VC-backed business that has raised $100M and helped over 1,500 companies—including Netflix, Airbnb, and Block—run more than 500,000 incidents. Day to day, you'll work across a modern sales stack including Salesforce, LinkedIn Sales Navigator, HubSpot, and Omni.

Key Responsibilities

• Source, qualify, and close commercial accounts while maximizing revenue across your territory.
• Run exceptional product demos and channel customer feedback back to the product team to shape what gets built next.
• Partner with leadership to refine sales processes, question conventional approaches, and keep a sharp focus on growth.
• Help establish a new product category with strong market fit that is still early in capturing its full potential.
• Collaborate across the company in an environment where revenue sits at the heart of the business strategy.

Qualifications

• A demonstrated history of closing B2B SaaS deals and engaging technical buyers such as engineers and CTOs.
• Experience landing new business at the high end of the commercial range, including deals of $50K and above with multiple decision-makers.
• A genuine hunter mentality, with inventive outreach approaches and resilience in the face of rejection.
• The instinct to use data, customer proof points, and deep product knowledge to communicate value to varied stakeholders.
• Comfort operating autonomously in an ambiguous, fast-moving startup setting.

About Incident

Founded in 2021, Incident builds incident.io, bringing on-call, incident response, AI SRE, and status pages together in one platform so teams can cut downtime and keep customers informed. Tens of thousands of responders across Engineering, Product, and Support rely on it every month, and customers already include Monday.com, Loom, and Vanta. Backed by Index Ventures, Insight Partners, and Point Nine, the team is ambitious, customer-obsessed, and focused on product quality.

How to Apply

To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.