Sales Development Representative

Drive revenue at one of AI's fastest-growing companies as a Sales Development Representative (SDR) at Cresta in New York City — a hybrid, full-time role where you'll spark the conversations that build pipeline and fuel new business.

About the Role

As a Sales Development Representative at Cresta, you'll generate qualified pipeline through a mix of outbound prospecting and inbound lead qualification. Your work directly supports Cresta's rapid scaling, helping the broader sales organization win new business. We're seeking motivated professionals who pair business savvy and technical curiosity with a genuine instinct for selling. This New York City–based position is hybrid and requires in-office collaboration two days each week, on Mondays and Wednesdays — a firm and non-negotiable expectation of the role.

Key Responsibilities

• Expand Cresta's customer base through tailored emails, phone calls, and inventive social outreach.
• Craft sharp, persuasive messaging that captures the attention of target accounts.
• Collaborate with Sales and Marketing to design and run outreach campaigns that grow revenue.
• Interpret market research to shape strategies that build awareness and spark interest in Cresta.
• Team up with account executives to book meetings and develop a healthy sales pipeline.
• Build and prioritize lists of target accounts and key contacts.
• Lead meaningful, high-level conversations with executives at prospective accounts.
• Hit monthly goals for meetings booked, qualified opportunities, and pipeline created.
• Support the creation of sales pitches, presentations, reference materials, and related documents.

Qualifications

• Bachelor's degree in Business, Marketing, Communications, or a related discipline.
• At least one year of sales experience, ideally within a software or high-tech company.
• Comfort thriving in a fast-paced, high-volume, deadline-driven setting.
• A naturally competitive drive paired with a resilient, positive, team-first mindset.
• A self-starter who spots opportunities and acts on them without waiting to be asked.
• Strong organization and the ability to prioritize effectively.
• Polished business acumen and clear, concise, compelling storytelling across written, verbal, and visual formats.

About Cresta

Cresta transforms every customer conversation into a competitive edge through a unified AI platform spanning conversational AI agents, real-time agent assistance, and conversation intelligence. Trusted by leaders such as United Airlines, Cox Communications, and Marriott, and born out of the Stanford AI Lab, Cresta has raised over $270 million from top investors including a16z, Greylock, and Sequoia. Led by CEO Ping Wu — formerly the founder of Google's Contact Center AI and Vertex AI platforms — Cresta is building the future of AI-driven customer experience.

How to Apply

To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.