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AU Loan Admin – WFH | w/ 30K Sign-On Bonus!

  • Full Time
  • Anywhere

Intogreat Solutions Philippines

This is a remote position.

About the role
The Loan Administrator supports the brokerage by ensuring loan applications are accurately prepared, documented, and submitted to lenders. This role is responsible for the operational integrity of each file and ensuring applications meet internal standards before submission. The Loan Administrator is a back-office role focused on accuracy, compliance, and efficiency.

Job Responsibilities

Application Preparation

● Create and maintain client files within BrokerEngine and MyCRM

● Ensure all supporting documents are collected and verified

● Prepare loan applications in lender portals

● Cross-check information against supporting documents

● Ensure compliance documentation is complete

Document Management

● Upload and maintain documents in the Google Drive shared system

● Maintain organised file structure

● Ensure correct naming conventions are followed

● Send client documents through DocuSign when required

Submission & Tracking

● Submit loan applications to lenders

● Record lender reference numbers

● Track application progress

● Maintain accurate notes in CRM

● Update file stage within the pipeline

Lender Communication

● Follow up lenders for status updates

● Track outstanding conditions

● Document lender conversations in CRM notes

Internal Coordination

● Work closely with the Loan Partner and Broker

● Escalate potential issues early

● Maintain clear internal notes for all team members

Requirements

Qualifications

  • At least 3 years experience in Australian mortgage broking or loan processing (broker side)
  • Strong understanding of loan lodgement, supporting documents, lender portals, and follow‑ups
  • Excellent attention to detail and accuracy in data handling
  • Strong communication skills for liaising with brokers, clients, and lenders
  • Ability to work independently with minimal supervision and manage turnaround times
  • Experience using mortgage CRM tools

Originally posted on Himalayas

To apply for this job please visit himalayas.app.

Working in United States

The United States of America (USA), also known as the United States (U.S.) or America, is a country primarily located in North America. It is a federal republic consisting of 50 states and a federal capital district, Washington, D.C. The 48 contiguous states border Canada to the north and Mexico to the south, with the semi-exclave of Alaska in the northwest and the archipelago of Hawaii in the Pacific Ocean. The United States also asserts sovereignty over five major island territories and various uninhabited islands in Oceania and the Caribbean. It is a megadiverse country, with the world's th

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