Intogreat Solutions Philippines
This is a remote position.
- Organising meetings, training and diary management.
- Providing ongoing case management support for Service Coordinator, with requirement for engaging with clients to chase up documents and duties as required.
- Provide proactive advice to Service Coordinator regarding Care Plans and casefiles, flagging risks in advance where items are missing or incomplete.
- Auditing and updating service agreements, contracts, Fair Work information.
- Ensuring customer profiles are accurate and up to date at all times.
- Completing audits for all case files, ensuring the ~15 docs per case are completed correctly and uploaded into the Case Flow system within an agreed timeframe.
Requirements
Qualifications:
· Bachelor’s degree
- Experience in the AU Mortgage industry (at least 2 years)
- Working knowledge of Microsoft Word, Excel, Outlook (nice to have)
- Experience in using Sales Trekker and ApplyOnline
- Exp communication with lenders (nice to have)
Competencies:
- Excellent written and verbal communication skills
- Time Management, must keep scheduled tasks on track and multitask regularly
- Analytic skills, must be able to analyse statistics and make rational decisions
- Effective and efficient communication with Clients and Managers
- Professional & Timely work presentation standards
· High self-standards – Lead by example
· Flexible and have a good work ethic
Originally posted on Himalayas
To apply for this job please visit himalayas.app.
Working in United States
The United States of America (USA), also known as the United States (U.S.) or America, is a country primarily located in North America. It is a federal republic consisting of 50 states and a federal capital district, Washington, D.C. The 48 contiguous states border Canada to the north and Mexico to the south, with the semi-exclave of Alaska in the northwest and the archipelago of Hawaii in the Pacific Ocean. The United States also asserts sovereignty over five major island territories and various uninhabited islands in Oceania and the Caribbean. It is a megadiverse country, with the world's th
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