TEMP – Program Assistant – Public Works Administration

The City of Pleasanton invites motivated, service-minded individuals to apply for a temporary, part-time Program Assistant – Public Works Administration position supporting the Public Works Department in Pleasanton, Alameda County.

About the Role

As a Program Assistant – Public Works Administration with the City of Pleasanton, you will be a key point of contact for residents and staff alike. Working from the Public Works Administration office and the Customer Service front counter, you will help the community navigate questions, requests, and concerns related to public works services while keeping daily administrative operations running smoothly.

Key Responsibilities

• Deliver friendly, professional customer service at the Public Works front counter, both in person and over the phone.
• Respond to community inquiries and concerns, directing residents to the appropriate resources or staff members.
• Provide general administrative and clerical support to the Public Works Administration team.
• Assist with documentation, recordkeeping, and routine office processes that support departmental programs.
• Help coordinate communication between the public and Public Works personnel.

Qualifications

• Strong interpersonal and customer service skills, with a genuine commitment to assisting the public.
• Solid organizational abilities and attention to detail in an administrative setting.
• Clear written and verbal communication skills.
• Comfort handling front-counter interactions and managing multiple requests with patience and professionalism.
• Reliability and dependability suited to a temporary, part-time schedule.

About City of Pleasanton

The City of Pleasanton is dedicated to serving its community with integrity and care. The Public Works Department plays a vital part in maintaining the infrastructure and services that residents rely on every day, and its administrative team ensures that the public receives responsive, helpful support. Joining the City of Pleasanton means contributing to a local government that values teamwork, public service, and community trust in Pleasanton, Alameda County.

How to Apply

To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.