Loading...
Home / Account Manager

Account Manager

Hellomongoose

At Mongoose, we believe every conversation matters.
 
We’re on a mission to change lives by making conversation intelligence accessible to all in higher education. Our purpose? To move people forward. Whether it’s helping a student navigate their first semester, connecting alumni with meaningful opportunities, or ensuring parents feel informed and supported—our AI-enabled platform drives compliant, empathetic, and impactful conversations that build trust and foster success campus-wide.
 
We know that conversations aren’t just a feature—they’re the foundation of connection. That’s why we focus on delivering insights, relevance, empathy, scale, and trust in everything we do. At Mongoose, we’re transforming communication in higher ed because we believe reputation is a mutual responsibility, and the right insights fuel measurable outcomes.
 
Join us and be part of a team that’s making a real difference in education—one conversation at a time.
 
As an Account Manager, you’ll be the driving force behind making sure our clients don’t just renew their contracts—they expand their use of Mongoose solutions and can’t imagine life without us. You’ll own the renewal process and lead all expansion efforts, including upsells and cross-sells, by diving deep into client relationships, uncovering their needs, and helping them achieve their goals with our products. Success in this role will be measured by increasing client retention rates, achieving both your annual renewal, and expansion quotas through adoption and growth of our Conversation Intelligence Platform. If you love building expansion pipeline through strategic account planning and referential selling and have a demonstrated history of exceeding quota, this role is for you.

To apply for this job please visit jobs.lever.co.

Explore Hellomongoose online

Working in Los Angeles, Los Angeles County

Weather right now in Los Angeles, Los Angeles County: checking… · Local time: · Air quality: · Daylight: · UV index:

Los Angeles, also known as L.A., is the most populous city in the U.S. state of California, and the commercial, financial, and cultural center of Southern California. With an estimated 3.87 million residents within the city limits as of 2025, it is the second-most populous city in the United States, behind New York City, and the largest city in the Western United States. The city has an ethnically and culturally diverse population, and it is the principal city of a metropolitan area of 12.9 million people (2024). Greater Los Angeles, a combined statistical area that includes the Los Angeles an

California is a U.S. state in the Western United States that lies on the Pacific Coast. It borders Oregon to the north, and Nevada and Arizona to the east; it also shares an international border with the Mexican state of Baja California to the south. With over 39 million residents across an area of 163,696 square miles (423,970 km2), it is the largest U.S. state by population and third-largest by

🇺🇸 Relocation safety for US: Exercise Normal Caution — via Warnely, CC BY 4.0

National unemployment rate in US: 4.2% — via World Bank

Recent seismic activity: 1 earthquake (M4.5+) within 200km in the last 6 months — largest M4.9 near 20 km NNE of Indio, CA. via USGS

  • Elevation 105m (344 ft)

Source: Wikipedia (state)

Market context

  • Similar listings in Los Angeles 1

Job details above are provided by the employer/source. The sections on this page are compiled from public data sources with AI assistance.

Accommodations: if you need a workplace accommodation to apply for or perform this job, see ADA.gov or EEOC.gov for guidance on your rights and how to request one.

Add application deadline to calendar

Browse all jobs at Hellomongoose →

Keep exploring on Get A Job.ai

Not quite the right fit? Your next opportunity is a click away.

Hiring instead? Post a job and reach candidates searching right now.

More jobs you might like