Patient Service Representative – Dermatology

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Join Summit Health CityMD as a Patient Service Representative – Dermatology in Florham Park, Morris County, where you'll be the welcoming first point of contact for patients seeking specialized skin care. This full-time, on-site role is ideal for a service-minded professional who thrives in a fast-paced, patient-first medical setting.

About the Role

As a Patient Service Representative supporting our Dermatology practice in Florham Park, you'll help patients navigate their care experience from check-in to check-out. You'll keep front-office operations running smoothly while delivering the warm, connected kind of care that defines Summit Health CityMD.

Key Responsibilities

• Greet and register patients arriving for dermatology appointments with professionalism and courtesy
• Schedule, confirm, and coordinate patient visits across the practice calendar
• Verify insurance details, collect co-payments, and maintain accurate patient records
• Answer incoming calls and respond to patient inquiries promptly and clearly
• Support clinical and administrative staff to ensure a seamless patient flow
• Safeguard patient privacy and follow all healthcare compliance standards

Qualifications

• High school diploma or equivalent
• Prior experience in a medical office, customer service, or front-desk role is preferred
• Strong communication and interpersonal skills with a patient-centered approach
• Comfort with scheduling software, electronic health records, and general computer tasks
• Ability to stay organized and accurate in a busy, multi-provider environment
• A collaborative, dependable team player committed to quality care

About Summit Health CityMD

Summit Health CityMD is a physician-led, patient-centric network dedicated to simplifying health care and delivering a more connected experience. Our primary, multispecialty, and urgent care teams serve millions of patients in offices, in their homes, and virtually through VillageMD and our family of operating companies, including Village Medical, Village Medical at Home, Summit Health, and CityMD.

How to Apply

Ready to bring your talents to our Dermatology team in Florham Park? View the full listing and apply here to begin your career with Summit Health CityMD.