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Principal Analyst

  • Company: NSW Department of Customer Service
  • Location: Australia (nationwide) (nationwide)
  • Salary: A$153,430–A$162,902/yr
  • Full Time
  • Company site
  • A$153,430–A$162,902/yr

NSW Department of Customer Service at a glance

Principal Analyst, NSW Department of Customer Service, Australia (nationwide) (nationwide)

What This Role Involves

The Principal Analyst role at the NSW Department of Customer Service involves establishing IPART’s new embedded networks regulatory function and delivering stronger protections for customers in NSW. You will leverage your regulatory, compliance, stakeholder engagement, and systems-thinking skills to support a new and evolving regulatory framework.

Key Responsibilities

  • Help establish the regulatory function of IPART’s new embedded networks initiative
  • Ensure robust protections for embedded network customers in NSW
  • Utilize regulatory, compliance, stakeholder engagement, and systems-thinking skills effectively
  • Contribute to a collaborative Regulation & Compliance team focused on the evolving regulatory landscape

Qualifications

Key qualifications for this role include:

  • Strong background in regulatory analysis, compliance, and stakeholder engagement
  • Experience with systems-thinking and complex regulatory frameworks
  • Excellent communication and interpersonal skills to engage stakeholders effectively
  • A collaborative mindset and ability to work within a team environment

Working at NSW Department of Customer Service

The NSW Department of Customer Service is committed to delivering exceptional public service. As part of this team, you will have the opportunity to contribute to the development and implementation of regulatory policies that impact millions of customers in NSW.

Applying for This Role

To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there. The NSW Department of Customer Service is an equal opportunity employer and encourages applications from diverse candidates.

Apply on company site

You’ll finish your application on the employer’s website. We don’t ask for a resume on this page.

Working in Australia (nationwide) (nationwide)

Australia (nationwide), officially the Commonwealth of Australia (nationwide), is a country comprising the mainland of the Australia (nationwide)n continent, the island of Tasmania and numerous smaller islands. It has a land area of 7,688,287 km2 (2,968,464 sq mi), making it the sixth-largest country in the world, and is the world's flattest and driest inhabited continent. It is a megadiverse country, and its size gives it a wide variety of landscapes and climates, including deserts in the interior and tropical rainforests along the coast.

🇦🇺 Relocation safety for Australia (nationwide): Very Safevia Warnely, CC BY 4.0

National unemployment rate in Australia (nationwide): 4.1%via World Bank

GDP per capita in Australia (nationwide): $65,130via World Bank

Consumer price inflation in Australia (nationwide): 2.9% (annual) — via World Bank

Real GDP growth in Australia (nationwide): 1.4% (annual) — via World Bank

Average hours worked per year in Australia (nationwide): 1,633via OECD

    About this role & career path

    Traits that fit this role

    • Cautiousness
    • Integrity
    • Attention to Detail
    • Dependability

    Source: O*NET Work Styles (Distinctiveness Rank).

    Typical preparation needed: Job Zone 4: Considerable Preparation Needed. Most of these occupations require a four-year bachelor's degree, but some do not. — via O*NET

    Industry news

    Source: O*NET (public-domain bulk data)

    Salary & compensation

    Workers in Business & Financial Operations occupations earn a national median of $76,859via US Census ACS / Data USA

    Job details above are provided by the employer/source. The sections on this page are compiled from public data sources with AI assistance.

    Accommodations: if you need a workplace accommodation to apply for or perform this job, see ADA.gov or EEOC.gov for guidance on your rights and how to request one.

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    Listing facts

    • Role Principal Analyst
    • Employer NSW Department of Customer Service
    • Location Australia (nationwide) (nationwide)
    • Type Full Time
    • Pay (from listing) A$153,430–A$162,902/yr
    • Posted August 14, 2026
    • Apply by September 13, 2026
    • Country Australia (nationwide)
    • Overview Full job description on this page (238 words)

    Facts above come from this job record on Get A Job.AI — not copied from third-party review sites.

    Typical work in Analyst

    Independent occupational context from O*NET (U.S. public-domain labor data). This is about the occupation, not a rewrite of this employer's posting.

    • Analyze blueprints and other documentation to prepare time, cost, materials, and labor estimates.
    • Confer with engineers, architects, owners, contractors, and subcontractors on changes and adjustments to cost estimates.
    • Collect historical cost data to estimate costs for current or future products.
    • Assess cost effectiveness of products, projects or services, tracking actual costs relative to bids as the project develops.
    • Consult with clients, vendors, personnel in other departments, or construction foremen to discuss and formulate estimates and resolve issues.
    • Establish and maintain tendering process, and conduct negotiations.

    Source: O*NET

    Explore related openings

    2 other opening(s) at NSW Department of Customer Service on Get A Job.AI

    Occupation family: Analyst

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    Principal Analyst NSW Department of Customer Service · Australia (nationwide) · A$153,430–…