HR Manager

HR Manager at ResQ in Dawdon, Seaham

Role Overview

ResQ is an outsourced contact centre that stands out for delivering high-quality specialist services as true partners to leading brands in the energy, telecoms, digital, and media sectors. We are dedicated to innovation, inclusion, and prioritizing our people above all else.

Your Responsibilities

• Manage a team of HR professionals to ensure efficient operations and employee satisfaction.
• Develop and implement HR strategies that align with company goals and industry standards.
• Handle recruitment, onboarding, and performance management processes.
• Ensure compliance with all relevant employment laws and regulations.
• Facilitate employee engagement programs to foster a positive work environment.

Qualifications

• A degree in Human Resources, Business Administration, or related field is required.
• At least 5 years of experience in HR management, with a focus on contact centre environments preferred.
• Strong understanding of employment laws and regulations.
• Excellent leadership skills to manage and motivate a team effectively.
• Proven ability to develop and implement strategic plans.

About the Company

ResQ is committed to being a top employer, fostering an inclusive culture that values innovation and employee well-being. We are dedicated to partnering with leading brands in various sectors to deliver exceptional service and support.

Applying for This Role

To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there. Please ensure all required fields are filled out accurately to increase your chances of being considered.