Personal Banker I

UMB invites applications for a Personal Banker I role based in 2 locations, where full-time team members partner with area clients to meet everyday financial needs and build lasting relationships.

About the Role

This Personal Banker I position with UMB in 2 locations centers on delivering attentive, solutions-oriented support that helps individuals manage accounts, explore options, and feel confident about their money decisions. As a Personal Banker I you become a primary contact for walk-in and scheduled visitors, translating customer goals into clear next steps while collaborating with branch colleagues to maintain smooth daily operations. Full-time schedules allow consistent client interactions that strengthen both service quality and personal development in a structured setting.

Responsibilities

• Welcome clients and identify their immediate banking requirements through attentive conversation.
• Open new accounts, update existing profiles, and process routine transactions with accuracy.
• Explain available deposit products, payment tools, and related services so customers can choose what fits them best.
• Recognize natural opportunities to introduce additional solutions that align with stated needs and goals.
• Maintain precise documentation of all activity to support compliance and audit readiness.
• Handle cash, checks, and electronic transfers while balancing drawers and following security protocols.
• Follow up after key interactions to confirm satisfaction and resolve any outstanding questions.
• Partner with fellow staff to reach shared service and operational targets for the location.
• Stay current on procedures so every interaction remains efficient and policy-aligned.

Skills & Qualifications

• Clear verbal and written communication that puts clients at ease.
• Genuine interest in solving problems through practical, customer-first advice.
• Comfort learning product details and applying them in real conversations.
• Solid numerical literacy and careful attention when handling funds or data entry.
• Reliable attendance, professional presence, and collaborative attitude.
• High-school diploma or equivalent preparation.
• Prior experience in client-facing retail, service, or sales environments is viewed as a plus for Personal Banker I candidates.

More About UMB

UMB is hiring for this role and offers a supportive team environment.

Apply Today

To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.