Family Support Specialist I

CWI is seeking a Family Support Specialist I in Milwaukee, Wisconsin to deliver hands-on guidance that helps local families navigate challenges and build lasting stability.

About the Role

This Family Support Specialist I opportunity at CWI places you on the front lines of family-centered work throughout Milwaukee, Wisconsin. You will engage directly with parents, caregivers, and children to assess situations, create practical action steps, and offer steady encouragement that leads to greater independence and well-being. Daily efforts focus on relationship-building, service coordination, and progress tracking so every family gains the tools needed for positive change in a full-time professional setting.

Responsibilities

• Meet with families in home or community settings to understand their strengths, needs, and goals.
• Create individualized support plans that outline clear steps toward improved stability and self-reliance.
• Link participants to local resources such as housing assistance, childcare, educational programs, and health services.
• Offer coaching on parenting skills, household management, budgeting, and effective communication.
• Track family progress through regular check-ins and adjust plans when circumstances change.
• Keep thorough, timely records of all contacts, outcomes, and referrals to support accountable service delivery.
• Partner with other providers and agencies to ensure families receive seamless, coordinated care.
• Maintain a full caseload while meeting deadlines and quality standards expected of a Family Support Specialist I.

What You Bring

• Genuine passion for family well-being and the interpersonal skills needed for a Family Support Specialist I role.
• Background in social services, human services, counseling, child development, or comparable community work.
• Strong listening, cultural sensitivity, and conflict-resolution abilities when working with diverse Milwaukee populations.
• Solid organizational habits for managing documentation, schedules, and multiple family cases simultaneously.
• Comfort conducting visits in varied neighborhood environments and representing CWI professionally.
• Reliable problem-solving mindset and the capacity to stay calm and solution-focused under pressure.

Working at CWI

CWI is hiring for this role and offers a supportive team environment where dedicated Family Support Specialist I professionals in Milwaukee, Wisconsin can grow their skills while contributing to meaningful community outcomes.

How to Apply

To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.