Family Support Specialist I

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Occupation tasks (O*NET)

Public-domain labor data — prepare examples for 2–3 of these.

• Maintain case history records and prepare reports.
• Interview clients individually, in families, or in groups, assessing their situations, capabilities, and problems to determine what services are required to meet their needs.
• Serve as liaisons between students, homes, schools, family services, child guidance clinics, courts, protective services, doctors, and other contacts to help children who face problems, such as disabilities, abuse, or poverty.
• Develop and review service plans in consultation with clients and perform follow-ups assessing the quantity and quality of services provided.
• Address legal issues, such as child abuse and discipline, assisting with hearings and providing testimony to inform custody arrangements.
• Counsel parents with child rearing problems, interviewing the child and family to determine whether further action is required.
• Consult with parents, teachers, and other school personnel to determine causes of problems, such as truancy and misbehavior, and to implement solutions.
• Arrange for medical, psychiatric, and other tests that may disclose causes of difficulties and indicate remedial measures.

O*NET source

Company facts (cached)

Website: cwi.nl

The Centrum Wiskunde & Informatica is a research centre in the field of mathematics and theoretical computer science. It is part of the institutes organization of the Dutch Research Council (NWO) and is located at the Amsterdam Science Park. This institute is famous as the creation site of the programming language Python. It was a founding member of the European Research Consortium for Informatics and Mathematics (ERCIM).

Public cache only — not an employee review.

Role overview (listing rewrite)

CWI is seeking a Family Support Specialist I - Fulltime in Milwaukee, WI to deliver hands-on guidance that helps local families navigate challenges and build lasting stability. About the Role This Family Support Specialist I - Fulltime opportunity at CWI places you on the front lines of family-centered work throughout Milwaukee, WI. You will engage directly with parents, caregivers, and children to assess situations, create practical action steps, and offer steady encouragement that leads to greater independence and well-being. Daily efforts focus on relationship-building, service coordination, and progress tracking so every family gains the tools needed for positive change in a full-time professional setting. Responsibilities Meet with families in home or community settings to understand their strengths, needs, and goals. Create individualized support plans that outline clear steps toward improved stability and self-reliance. Link participants to local resources such as housing assistance, childcare, educational programs, and health services. Offer coaching on parenting skills, household management, budgeting, and effective communication. Track family progress through regular check-ins and adjust plans when circumstances change. Keep thorough, timely records of all contacts, outcomes, and referrals to support accountable service delivery. Partner with other providers and agencies to ensure families receive seamless, coordinated care. Maintain a full caseload while meeting deadlines and quality standards expected of a Family Support Specialist I. What You Bring Genuine passion for family well-being and the interpersonal skills needed for a Family Support Specialist I - Fulltime role. Background in social services, human services, counseling, child development, or comparable community work. Strong listening, cultural sensitivity, and conflict-resolution abilities when working with diverse Milwaukee populations. Solid organizational habits for managing documentation, schedules, and multiple family cases simultaneously. Comfort conducting visits in varied neighborhood environments and representing CWI professionally. Reliable problem-solving mindset and the capacity to stay calm and solution-focused under pressure. Working at CWI CWI is hiring for this role and offers a supportive team environment where dedicated Family Support Specialist I professionals in Milwaukee, WI can grow their skills while contributing to meaningful community outcomes. How to Apply To apply, complete your application directly on this page, or you'll be…

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Questions to ask them

• What does success look like in the first 90 days for this role?
• How is the team structured, and who would I work with most?
• What tools and systems does this role use daily?
• Is the work primarily based in Milwaukee, WI, hybrid, or fully remote?