Customer Service Representative

Join Community Choice Financial Family of Brands as a Customer Service Representative in Calwa, Fresno County. This full-time position places you at the center of your community's financial services, where you'll help customers access the solutions they need when it matters most.

About the Role

As a Customer Service Representative for Community Choice Financial Family of Brands, you're a key member of our frontline team. Working in a collaborative, fast-paced environment, you'll connect directly with a diverse range of customers, process their transactions, and ensure they receive the financial support and guidance that fits their needs.

What You'll Do

• Process customer financial transactions, including check cashing and money transfers
• Guide customers through available financial services and help them find solutions that work for their situation
• Develop positive, professional relationships with a diverse customer base across Fresno County
• Handle customer questions and concerns with professionalism and genuine care
• Maintain accurate transaction records and follow all security and compliance standards
• Contribute to a high-performance team environment where excellent service is the standard

What We're Looking For

• Demonstrated success in customer service or direct customer interaction roles
• Strong communication and interpersonal abilities
• Detail-oriented approach to transaction processing and record-keeping
• Reliability and dependability—both for your team and your customers
• Comfort working in a dynamic, busy environment
• Genuine interest in serving and supporting your community

About Community Choice Financial Family of Brands

Community Choice Financial Family of Brands brings essential financial services to communities throughout the region. We're dedicated to making banking solutions accessible, respectful, and straightforward for families and individuals who depend on our services.

How to Apply

To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.