Customer Service Representative

Community Choice Financial Family of Brands is seeking a full-time Customer Service Representative in Westwood, Hamilton County to deliver financial services and support to customers in the community. In this position, you'll process transactions, answer customer inquiries, and help clients access the financial solutions they need.

What This Role Involves

As a Customer Service Representative with Community Choice Financial Family of Brands, you'll deliver essential financial services to customers throughout Westwood, Hamilton County. Working in a fast-paced, performance-oriented environment, you'll handle customer interactions with professionalism and care, ensuring each transaction is accurate and each customer feels valued.

Core Duties

• Process check cashing and money transfer requests with accuracy and efficiency
• Assist customers in selecting and accessing financial services that meet their needs
• Maintain accurate records of all transactions and ensure regulatory compliance
• Greet customers professionally and build positive working relationships
• Handle cash and financial instruments securely and responsibly
• Respond to customer questions and resolve concerns in a timely manner

What You Bring

• Genuine interest in providing excellent customer service to diverse populations
• Strong organizational skills and attention to accuracy in financial transactions
• Clear communication abilities and professional interpersonal skills
• Capacity to thrive in a dynamic, team-oriented work environment
• Competency with basic math and familiarity with point-of-sale technology
• Commitment to following procedures and maintaining compliance standards

More About Community Choice Financial Family of Brands

Community Choice Financial Family of Brands operates throughout Westwood, Hamilton County and surrounding areas, offering check cashing, money transfers, and other financial services to the community. We're dedicated to providing reliable financial solutions and excellent customer experiences.

Applying for This Role

To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.