Resource Manager

WHO WE ARE

At GREY, we create Famously Effective ideas – creativity that delivers business results – for the world’s most influential brands. Our core values – creativity, unity, empathy, and service – power the work we do in each of our 40+ studios across six continents. In 2023, we were named a Top 100 Most Loved Workplace and our agency network, Grey, ranked in the top ten award winners at the Cannes Lions International Festival of Creativity. 

POSITION OVERVIEW

As a Resource Manager, you’ll be the conduit between our people and our work partnership with leadership to make strategic casting decisions in support of our Famously Effective work. With a focus on day-to-day resource shifts in addition to long-term planning, your strategic prowess will align talent with projects, cultivating highly effective teams that consistently deliver exceptional results for our clients. Reporting to the Director of Resource Management, you’ll play a pivotal role in codifying and optimizing resourcing across the agency.

KEY RESPONSIBILITIES:

• Identifies areas for process enhancements and proposes solutions to cultivate a connected and inclusive agency culture
• Ownership of department level resourcing and partnership with leads across finance, account, project management, HR, TA and department head
• Responsible for data integrity and QA of capacity planning tool
• Maintenance of team org charts and allocations
• Support new business efforts, prioritizing resources to align with project needs
• Identify skill set gaps, cross-training opportunities, and provide strategic guidance on optimal client team structures with staff plans and growth paths in mind
• Lead regular resourcing meetings, ensuring talent utilization and resolving conflicts.
• Manages and prioritizes coverage of PTO, internal projects, global needs
• Own weekly capacity reviews with teams and discussion recaps
• Liaise with internal recruitment team for freelance sourcing and projections

 WHO YOU ARE:

• An entrepreneurial team player with a systems-thinking mindset and sharp analytical skills.
• Top tier Microsoft Excel skills
• Comfortable navigating a creative and fast-paced environment.
• Proactive, confident, and adept at prioritizing competing demands.
• Able to lead meetings, drive conversations, and resolve conflicts.
• Comfortable with complex systems and capable of storytelling with data.
• Impeccable attention to detail.

WHAT YOU WILL NEED:

• 3+ years of experience in creative resource management or production/project management within an agency environment.
• Firm grasp of the creative process in an agency setting.
• Strong understanding of the functional skills and responsibilities of various creative, studio, strategy, and project management roles.
• Excellent interpersonal communication skills, with the ability to motivate and influence at all levels.
• Understanding of talent/resource management reporting, metrics, and tools.