Business Operations Associate – Full Time

CarMax is hiring a Business Operations Associate for our San Diego location at 7766 Balboa Ave, Kearny Mesa (San Diego County). This full-time position is the operational engine of our store—managing the detailed workflows that keep sales, appraisals, and auctions running flawlessly every day.

What This Role Involves

As a Business Operations Associate, you're the crucial connector between customer interactions and behind-the-scenes execution. You'll process transactions with precision, coordinate vehicle evaluations, manage inventory logistics, and ensure every detail supports store success. This role demands strong organizational thinking, customer-focused support, and the ability to thrive in a structured, fast-paced retail environment.

Responsibilities

• Process sales transactions accurately, maintaining complete records and supporting the sales team
• Coordinate appraisal workflows and timelines, ensuring vehicles are evaluated thoroughly
• Manage auction documentation and inventory coordination
• Create and maintain detailed records for operational compliance and tracking
• Support customers and internal teams through operational touchpoints
• Identify process gaps and recommend improvements to store workflows
• Work collaboratively with sales, management, and support staff to meet store goals

What You Bring

• Precision and accuracy in documentation, data entry, and task execution
• Strong time-management and multitasking abilities
• Professional communication and genuine customer service orientation
• Ability to thrive in a dynamic, deadline-driven retail setting
• Dependability and initiative in supporting team objectives
• Computer proficiency and comfort learning new systems

About CarMax

CarMax is America's largest retailer of used automobiles, known for transparency and customer-focused innovation. Our San Diego location is part of a growing network committed to operational excellence. We invest in team members who bring reliability, problem-solving skills, and a drive to improve how we serve customers. As a Business Operations Associate, you'll contribute directly to store success and grow with a recognized industry leader.

Apply Today

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