Customer Specialist

Join Carmax as a full-time Customer Specialist based in Brownsburg, Hendricks County, Indiana. You'll deliver exceptional customer service by guiding clients through vehicle purchases, sales, and service with professionalism and care.

About the Role

This is your entry point into a career where customers come first. As a Customer Specialist, you'll be trained to build meaningful relationships and handle every interaction with confidence. You'll work in a supportive team environment dedicated to making the Carmax experience seamless and trustworthy.

What You'll Do

• Welcome and engage customers across all service channels—sales, trade-ins, and vehicle maintenance
• Answer questions and provide clear guidance throughout the customer journey
• Assist with paperwork, documentation, and administrative tasks to keep transactions moving smoothly
• Collaborate with sales and service teams to exceed customer expectations
• Maintain a professional appearance and organized workspace
• Uphold Carmax standards and policies in every customer interaction

What We're Looking For

• A customer-first mindset and genuine desire to help people
• Strong verbal and written communication abilities
• Reliability and professional attitude
• Ability to work effectively in a team and follow direction
• Openness to training and skill development
• Full-time availability, including potential weekend hours

About Carmax

Carmax is the nation's leading used vehicle retailer, built on transparency, integrity, and customer trust. We believe in developing our team members and providing clear paths for career growth.

How to Apply

Apply through this listing to begin your career as a Customer Specialist at our Brownsburg, Hendricks County location.