Glean
- Support our commercial and corporate customers as their primary technical advisors— helping them design and implement Glean within their environment.
- Assist with onboarding data sources and integrations (e.g., SaaS apps, internal systems), including configuration, validation, and basic troubleshooting.
- Help build and maintain tools, scripts, and templates that make it easier for customers to integrate with Glean based on their business application stack.
- Participate in technical investigations: review logs, reproduce issues in test environments, and document findings so senior teammates and engineering can drive a fix.
- Collaborate with Customer Success, Delivery Excellence, AI Outcomes, Support, and Product to ensure customers have a smooth deployment and are set up for long-term success.
- Contribute to internal and customer-facing documentation, runbooks, and best practices so future teammates and customers can move faster.
- Join customer calls (shadowing at first, then leading parts of the conversation) to walk through technical setup, explain options, and capture requirements.
- Learn Glean’s platform in depth and gradually take on ownership of smaller customer workstreams and configurations.
- Bachelor’s degree in Computer Science, Computer Engineering, with a related technical field (or equivalent practical experience).
- 3-5 years of industry experience in software engineering, technical support, solutions engineering/architecture, professional services, or similar technical roles; internships, co-ops, or significant academic projects are a plus.
- Comfort in reading and writing code in at least one of: Python, Java, or Go (coursework, projects, or internships all count).
- Understanding of REST APIs and JSON, and interest in building or integrating APIs as part of real-world systems.
- Basic familiarity with cloud concepts (e.g., AWS, GCP, or Azure), Linux command line, and debugging techniques like log analysis or tracing requests — or a strong willingness to get hands-on quickly.
- Excited to learn about Enterprise AI, networking, security, and identity (SSO, SAML, OAuth) in enterprise environments over time.
- This role is hybrid (3-4 days a week in our Bangalore office)
By clicking “Submit Application,” I confirm that I have read the Global Data Privacy Notice and the Applicant Arbitration Agreement, and I agree to the terms.
To apply for this job please visit job-boards.greenhouse.io.
Explore Glean online
Working in Bangalore, Karnataka
Bengaluru, also known as Bangalore, is the capital and largest city of the southern Indian state of Karnataka. As per the 2011 census, the city had a population of 8.4 million, making it the third most populous city in India and the most populous in South India. The Bengaluru metropolitan area had a population of around 8.5 million, making it the fifth most populous urban agglomeration in the country. It is located towards the southern end of the Deccan Plateau, at an altitude of 900 m (3,000 ft) above sea level. The city is known as India's "Garden City", due to its parks and greenery.
Karnataka is a state in the southwestern coast of India. It was formed as Mysore State on 1 November 1956, with the passage of the States Reorganisation Act, and renamed Karnataka in 1973. The state is bordered by the Lakshadweep Sea to the west, Goa to the northwest, Maharashtra to the north, Telangana to the northeast, Andhra Pradesh to the east, Tamil Nadu to the southeast, and Kerala to the so
Source: Wikipedia (state)
Market context
- Similar listings in Bangalore, India 1
Job details above are provided by the employer/source. The sections on this page are compiled from public data sources with AI assistance.
Accommodations: if you need a workplace accommodation to apply for or perform this job, see ADA.gov or EEOC.gov for guidance on your rights and how to request one.
Keep exploring on Get A Job.ai
Not quite the right fit? Your next opportunity is a click away.
- Browse all jobs
- More jobs by category
- Remote jobs you can do from anywhere
- Research typical pay for this role
- Set a job alert so new matches reach you first
- Upload your resume to apply faster
Hiring instead? Post a job and reach candidates searching right now.
