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Donor Service Representative – Part Time

  • Part Time
  • Anywhere

Goodwill Keystone Area

Goodwill Keystone Area is hiring a part-time Donor Service Representative in Wescosville, Lehigh County — a frontline role where your warmth and reliability turn everyday donations into community impact.

About the Role

As a Donor Service Representative within the Donated Goods Retail department, you are often the first friendly face donors meet when they arrive at our Wescosville location. Reporting to the Production Manager, this non-exempt, part-time position blends customer service, hospitality, and hands-on support to keep the donation experience smooth, welcoming, and efficient.

Key Responsibilities

  • Greet and assist donors courteously as they drop off donated goods, ensuring a positive and respectful experience.
  • Receive, sort, and handle incoming donations while maintaining a clean, organized, and safe donation area.
  • Provide accurate donation receipts and answer questions about Goodwill's mission and processes.
  • Support the flow of donated merchandise to the retail and production teams.
  • Collaborate with the Production Manager and fellow team members to meet daily operational goals.

Qualifications

  • A genuine commitment to friendly, donor-focused customer service.
  • Ability to perform physical tasks, including lifting, sorting, and moving donated items.
  • Dependability, punctuality, and a team-oriented attitude.
  • Willingness to work a flexible part-time schedule at the Wescosville, Lehigh County site.
  • Comfort working in a fast-paced, hands-on retail and donation environment.

About Goodwill Keystone Area

Goodwill Keystone Area is dedicated to building a culture of belonging where every individual feels respected and valued. We embrace diversity of thought, honor the richness of the human experience, and strive to mirror the communities we proudly serve. By joining our team as a Donor Service Representative, you become part of a mission-driven organization that transforms generous donations into opportunities for people across the region.

How to Apply

Ready to make a difference close to home? Submit your application for the part-time Donor Service Representative position with Goodwill Keystone Area in Wescosville, Lehigh County through our official listing.

To apply for this job please visit www.adzuna.com.

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