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Be ready for Workday incident examples, prioritization under a late-IST queue, and how you’d document root cause. Skim CrowdStrike’s public story (endpoint security, threat intel) so you can situate support work inside a security-first company.
Strong fit if you know Workday support and can own an evening IST remote queue for a large public cybersecurity employer; thin data means culture and pay must be confirmed in process.
As a Workday support analyst on CrowdStrike’s 2PM–11PM IST shift, expect ticket triage for HR/finance Workday issues, guided troubleshooting, status updates, and handoffs to global IT/HRIS teams while endpoint-security operations continue in other time zones.
Strengthen Workday HCM/Financials support, ticket workflows, and clear remote handoffs. Domain awareness of CrowdStrike’s cybersecurity products helps when supporting security-minded users—no formal cert path is specified in the listing data.
Yes—the listing is remote, with hours 2PM–11PM IST for India-based coverage.
It sells endpoint security, threat intelligence, and cyberattack response; public company ticker CRWD.
No cert family or resources were provided for this occupation—confirm any Workday-related expectations with the recruiter.
Website: crowdstrike.com
CrowdStrike Holdings, Inc. is an American cybersecurity technology company based in Austin, Texas. It provides endpoint security, threat intelligence, and cyberattack response services. The company was co-founded in 2011 by George Kurtz, Dmitri Alperovitch, and Gregg Marston. Kurtz serves as the CEO. CrowdStrike went public on the Nasdaq in 2019 and joined the S&P 500 index in 2024.
Public cache only — not an employee review.
CrowdStrike - Workday support analyst, 2PM -11PM IST (Remote, India) Position Summary We are seeking a highly skilled and dedicated Workday Support Analyst to join our team at CrowdStrike. The ideal candidate will be responsible for providing exceptional customer service, troubleshooting issues, and ensuring the smooth operation of our Workday system during their shift from 2PM - 11PM IST. Day-to-Day Responsibilities Provide first-line support to users across various departments within CrowdStrike Troubleshoot and resolve issues related to the Workday system, including HR, finance, and payroll modules Document incidents, resolutions, and user feedback for continuous improvement Collaborate with cross-functional teams to ensure timely resolution of complex issues Maintain a high level of professionalism and confidentiality in all interactions What You Bring Proven experience as a Workday Support Analyst or similar role Strong technical skills, including proficiency with Microsoft Office Suite and basic SQL queries Adept at problem-solving and able to work independently in a fast-paced environment Excellent communication and interpersonal skills Prior experience working remotely is preferred but not mandatory About CrowdStrike CrowdStrike is a global leader in cybersecurity, dedicated to protecting the people, processes, and technologies that drive modern organizations. Since 2011, our mission has been to stop breaches, and we have redefined modern security with the world's most advanced AI-native platform. We work on large-scale distributed systems, processing almost 3 trillion events per day. Apply Today To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.
Generated for personal interview prep · 2026-07-26 UTC · getajob.ai