Work From Home – Part-Time Client Services Representative

AO Garcia Agency is seeking a Part-Time Client Services Representative to join its team in Hattiesburg, Forrest County.

About the Role

This position offers a part‑time schedule that lets you balance other commitments while gaining experience in the financial services industry. You’ll work directly with clients to address their needs and support the agency’s service delivery.

What You'll Do

• Respond to client inquiries via phone, email, and chat in a courteous and timely manner
• Process service requests, update account information, and maintain accurate records
• Identify opportunities to suggest additional products or services that align with client goals
• Collaborate with team members to resolve issues and improve overall client satisfaction
• Follow agency procedures and compliance guidelines to ensure confidentiality and data security

What We're Looking For

• Strong verbal and written communication skills with a customer‑focused attitude
• Prior experience in client services, retail, hospitality, or a related field is preferred but not required
• Basic proficiency with computers, including email, spreadsheets, and customer relationship software
• Ability to manage multiple tasks, prioritize effectively, and work independently during scheduled shifts
• High school diploma or equivalent; additional training in finance or insurance is a plus

About AO Garcia Agency

AO Garcia Agency is a locally rooted financial services provider dedicated to helping individuals and families achieve their financial objectives. The agency emphasizes personalized service, ongoing professional development, and a supportive team environment where every contribution is valued.

How to Apply

To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.