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Strong fit if you like people-facing retail healthcare, clear procedures, and a large employer footprint in DeKalb County. Less fit if you need remote work or a purely clinical license-heavy role—this title is coordinator/welcome-desk oriented.
As a Welcome Coordinator at CVS Health, your day centers on greeting patients and customers, directing them to pharmacy, minute clinic, or retail, and keeping the front-of-house calm and clear. Typical work includes check-in support, answering basic store and service questions, managing wait flow, and escalating clinical or privacy-sensitive issues to pharmacy or management. You represent CVS at first contact—warm, accurate, and policy-aware.
Build strength in customer service, de-escalation, HIPAA-aware communication, and point-of-sale or check-in systems. No certification family or cost data is supplied for this listing—confirm any required training with the employer.
No. The listing is on-site in the Dunaire / DeKalb County, Georgia area.
It also runs pharmacy benefits (Caremark) and insurance (Aetna), among other healthcare services—see CVS Health overview.
No verified pay bands, Glassdoor/Indeed scores, or star ratings were provided; do not assume any.
Website: cvshealth.com
CVS Health Corporation is an American multinational healthcare company that owns CVS Pharmacy, a retail pharmacy chain; CVS Caremark, a pharmacy benefits manager; and Aetna, a health insurance provider, among many other brands. The company is the world's second largest healthcare company, behind UnitedHealth Group. In 2023, the company was ranked 64th in the Forbes Global 2000. CVS started in Lowell, Massachusetts by brothers Stanley and Sidney Goldstein and their partner Ralph Hoagland. The name stood for Consumer Value Stores.
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Job Title: Welcome CoordinatorCompany: CVS HealthLocation: Dunaire, DeKalb County Role Overview We are seeking a dedicated and enthusiastic Welcome Coordinator to join our team at CVS Health in Dunaire, DeKalb County. This role is full-time and requires no remote work. Your Responsibilities Welcome visitors and patients with a warm and friendly demeanor Ensure the smooth operation of the front desk area by managing check-ins and check-outs efficiently Assist in maintaining a clean, organized, and welcoming environment for all visitors and staff members Handle inquiries from customers and provide accurate information regarding services and procedures Support other team members as needed to ensure the seamless delivery of customer service What We're Looking For A high school diploma or equivalent is required; additional education may be preferred Excellent communication skills, both verbal and written Strong interpersonal and customer service skills Prior experience in a similar role or related field is beneficial but not mandatory Ability to work flexible hours, including evenings and weekends as needed Working at CVS Health CVS Health is committed to creating a world of health around every individual. Our team members are supported by passionate colleagues who care deeply about the communities we serve. We prioritize safety and quality in everything we do, fostering an environment where innovation with purpose thrives. Applying for This Role To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there. Join us and be part of something bigger - helping to simplify health care one person at a time.
Generated for personal interview prep · 2026-08-05 UTC · getajob.ai