Warranty Claims Specialist

Brightwing is seeking a detail-driven Warranty Claims Specialist to join our team in Auburn Hills, Oakland County, where you'll safeguard accuracy and policy compliance across every warranty claim that crosses your desk.

About the Role

As a Warranty Claims Specialist at Brightwing, you will own the end-to-end review and processing of warranty claims at our Auburn Hills, Oakland County location. The position blends technical evaluation with hands-on support, ensuring each claim aligns with the Warranty Policies and Procedures that were in force at the time the repair was performed. If you enjoy combining analytical rigor with responsive customer service, this full-time role offers a meaningful place to apply both.

Key Responsibilities

• Evaluate and process incoming warranty claims with accuracy and consistency.
• Perform technical analyses to confirm that each claim meets the applicable warranty guidelines in effect at the time of repair.
• Verify compliance with established Warranty Policies and Procedures throughout the review process.
• Assist dealers, field staff, and corporate colleagues by phone and email, resolving questions and guiding them through claim requirements.
• Serve as a knowledgeable point of contact to keep claim handling smooth, timely, and policy-aligned.

Qualifications

• Strong attention to detail with the analytical skills to assess technical warranty information.
• Familiarity with warranty policies, procedures, or comparable claims-review processes.
• Clear written and verbal communication skills for supporting dealers, field teams, and internal staff.
• Ability to work independently and accurately in a full-time, on-site capacity in Auburn Hills, Oakland County.

About Brightwing

Brightwing connects skilled professionals with rewarding opportunities and supports a collaborative, results-focused workplace. As a Warranty Claims Specialist, you'll be part of a team that values precision, dependability, and strong service to dealers, field staff, and corporate partners alike.

How to Apply

Ready to bring your warranty expertise to Brightwing in Auburn Hills, Oakland County? View the full listing and submit your application here to take the next step in your career.