Ground every answer in facts on this page and the original listing. We never invent Glassdoor-style reviews or salaries that are not in our data.
Prepare examples of staying calm overnight, handling challenging behaviour, confidentiality, and when you escalate. Ask about rota pattern, service user needs, lone-working, and induction at The Society of St James.
Strong fit if you are steady on nights, empathetic, and comfortable with hands-on support work in Southampton residential/community settings—less so if you need daytime-only hours or purely clinical roles.
As a Waking Night Support Worker with The Society of St James in Southampton, you stay awake through the night shift to keep service users safe and settled. Typical duties include welfare checks, calm responses to distress or incidents, following care plans, logging notes, and handing over clearly to the day team. The work is residential/support-focused rather than clinical nursing, with quiet periods mixed with urgent needs.
Build reliability on nights, de-escalation, risk awareness, accurate recording, and teamwork on handover. First aid, safeguarding, and medication-awareness training (employer-led where required) matter more here than formal commercial cert stacks—no specific paid cert list is available for this listing.
The title is waking night support: you remain awake and available through the shift, not a sleep-in arrangement.
Southampton, Hampshire (England)—a large southern port city, not the U.S. location sometimes returned by generic geocoders.
Prior support work, care, or residential experience plus clear communication and overnight stamina; employers often train role-specific procedures.
Waking Night Support Worker at The Society of St James in Southampton, Hampshire Role Overview This is an exciting opportunity to join a dynamic Charity and Housing Association. As a Waking Night Support Worker at The Society of St James (SSJ), you will play a crucial role in providing support to individuals staying at our night shelter. You will be working 42 hours per week on a rota basis of 4 on and 4 off, with a salary point of 20 (£29,453 per annum for 42 hours per week). Key Responsibilities Provide support to individuals staying at the night shelter during waking nights. Ensure the safety and well-being of residents by addressing any concerns or emergencies promptly. Assist with daily activities, including meal preparation, cleaning, and maintaining a clean environment. Support residents in accessing services and resources available to them. Skills & Qualifications A compassionate and empathetic approach towards supporting individuals in crisis. Excellent communication skills with the ability to work effectively as part of a team. Basic knowledge of first aid, or willingness to learn. Experience working with vulnerable adults is desirable but not essential. More About The Society of St James The Society of St James has been serving Hampshire for over 50 years, delivering high-impact, person-centred accommodation services. Our mission is to provide safe and secure housing solutions for those in need, ensuring that everyone we support can live with dignity and respect. Applying for This Role To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there. We look forward to hearing from you!
Generated for personal interview prep · 2026-08-01 UTC · getajob.ai